Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log info

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Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log info

Veeam Logoby Link State » Fri Jul 07, 2017 9:26 am

Hi guys,

I encountered an abnormal backup job behavior in log truncation on Exchange 2016

Enviroment:
- Veeam Backup & Replication 9.5.0.1038
- 4 server Exchange 2016 all DAG Role - AdminDisplayVersion : Version 15.1 (Build 669.32)

- Exchange 01 Active DB
- Exchange 02 Active DB
- Exchange 03 DR - no Active DB Used for Job backup
- Exchange04 DR - no Active DB
-16 database exchange from 1 TB each - DB only active on EXC01 and Exc02.

After incremental and Active Full backup job complete success i checked exchange log:

Why are two day logs left?

Other software backup products truncate logs and only logs remain after the backup schedule.

it's normal for veeam backup exchange log for 2 days?

Code: Select all
07/05/2017  10:41 AM         1,048,576 E0C000AD1FA.log
07/05/2017  10:47 AM         1,048,576 E0C000AD1FB.log
07/05/2017  10:54 AM         1,048,576 E0C000AD1FC.log
07/05/2017  11:00 AM         1,048,576 E0C000AD1FD.log
07/05/2017  11:03 AM         1,048,576 E0C000AD1FE.log
07/05/2017  11:08 AM         1,048,576 E0C000AD1FF.log
07/05/2017  11:14 AM         1,048,576 E0C000AD200.log
07/05/2017  11:21 AM         1,048,576 E0C000AD201.log
07/05/2017  11:23 AM         1,048,576 E0C000AD202.log
07/05/2017  11:28 AM         1,048,576 E0C000AD203.log
07/05/2017  11:31 AM         1,048,576 E0C000AD204.log
07/05/2017  11:39 AM         1,048,576 E0C000AD205.log
07/05/2017  11:47 AM         1,048,576 E0C000AD206.log
07/05/2017  11:49 AM         1,048,576 E0C000AD207.log
07/05/2017  11:54 AM         1,048,576 E0C000AD208.log
07/05/2017  11:56 AM         1,048,576 E0C000AD209.log
07/05/2017  12:02 PM         1,048,576 E0C000AD20A.log
07/05/2017  12:10 PM         1,048,576 E0C000AD20B.log
07/05/2017  12:15 PM         1,048,576 E0C000AD20C.log
07/05/2017  12:18 PM         1,048,576 E0C000AD20D.log
07/05/2017  12:20 PM         1,048,576 E0C000AD20E.log
07/05/2017  12:22 PM         1,048,576 E0C000AD20F.log
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07/05/2017  12:49 PM         1,048,576 E0C000AD215.log
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07/05/2017  01:02 PM         1,048,576 E0C000AD217.log
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07/05/2017  02:45 PM         1,048,576 E0C000AD24B.log
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07/05/2017  02:45 PM         1,048,576 E0C000AD24D.log
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07/05/2017  02:45 PM         1,048,576 E0C000AD250.log
07/05/2017  02:48 PM         1,048,576 E0C000AD251.log
07/05/2017  02:53 PM         1,048,576 E0C000AD252.log
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07/05/2017  03:01 PM         1,048,576 E0C000AD25B.log
07/05/2017  03:02 PM         1,048,576 E0C000AD25C.log
07/05/2017  03:02 PM         1,048,576 E0C000AD25D.log
07/05/2017  03:02 PM         1,048,576 E0C000AD25E.log
07/05/2017  03:02 PM         1,048,576 E0C000AD25F.log
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07/05/2017  03:30 PM         1,048,576 E0C000AD264.log
07/05/2017  03:33 PM         1,048,576 E0C000AD265.log
07/05/2017  03:35 PM         1,048,576 E0C000AD266.log
07/05/2017  03:42 PM         1,048,576 E0C000AD267.log
07/05/2017  03:48 PM         1,048,576 E0C000AD268.log
07/05/2017  03:55 PM         1,048,576 E0C000AD269.log
07/05/2017  04:03 PM         1,048,576 E0C000AD26A.log
07/05/2017  04:08 PM         1,048,576 E0C000AD26B.log
07/05/2017  04:15 PM         1,048,576 E0C000AD26C.log
07/05/2017  04:20 PM         1,048,576 E0C000AD26D.log
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07/05/2017  04:36 PM         1,048,576 E0C000AD26F.log
07/05/2017  04:44 PM         1,048,576 E0C000AD270.log
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07/05/2017  05:19 PM         1,048,576 E0C000AD276.log
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07/05/2017  05:29 PM         1,048,576 E0C000AD27B.log
07/05/2017  05:35 PM         1,048,576 E0C000AD27C.log
07/05/2017  05:37 PM         1,048,576 E0C000AD27D.log
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07/06/2017  07:30 AM         1,048,576 E0C000AD2F1.log
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07/06/2017  07:55 AM         1,048,576 E0C000AD2F3.log
07/06/2017  08:08 AM         1,048,576 E0C000AD2F4.log
07/06/2017  08:22 AM         1,048,576 E0C000AD2F5.log
07/06/2017  08:33 AM         1,048,576 E0C000AD2F6.log
07/06/2017  08:41 AM         1,048,576 E0C000AD2F7.log
07/06/2017  08:46 AM         1,048,576 E0C000AD2F8.log
07/06/2017  08:47 AM         1,048,576 E0C000AD2F9.log
07/06/2017  08:49 AM         1,048,576 E0C000AD2FA.log
07/06/2017  08:55 AM         1,048,576 E0C000AD2FB.log
07/06/2017  09:04 AM         1,048,576 E0C000AD2FC.log
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07/06/2017  09:12 AM         1,048,576 E0C000AD2FE.log
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07/06/2017  09:12 AM         1,048,576 E0C000AD300.log
07/06/2017  09:12 AM         1,048,576 E0C000AD301.log
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07/06/2017  09:12 AM         1,048,576 E0C000AD303.log
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07/06/2017  09:12 AM         1,048,576 E0C000AD307.log
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07/06/2017  09:12 AM         1,048,576 E0C000AD30B.log
07/06/2017  09:16 AM         1,048,576 E0C000AD30C.log
07/06/2017  09:16 AM         1,048,576 E0C000AD30D.log
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07/06/2017  09:23 AM         1,048,576 E0C000AD310.log
07/06/2017  09:28 AM         1,048,576 E0C000AD311.log
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07/06/2017  09:28 AM         1,048,576 E0C000AD319.log
07/06/2017  09:28 AM         1,048,576 E0C000AD31A.log
07/06/2017  09:28 AM         1,048,576 E0C000AD31B.log
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07/06/2017  09:28 AM         1,048,576 E0C000AD31D.log
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07/06/2017  09:28 AM         1,048,576 E0C000AD320.log
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07/06/2017  09:28 AM         1,048,576 E0C000AD330.log
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07/06/2017  02:04 PM         1,048,576 E0C000AD3A0.log
07/06/2017  02:09 PM         1,048,576 E0C000AD3A1.log
MCSA 2008R2 - 2012 R2 - MCSE 2008R2 - 2012R2 - MCSE: Cloud Platform and Infrastructure
Link State
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Posts: 26
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Full Name: Prodigy

Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Veeam Logoby v.Eremin » Fri Jul 07, 2017 11:41 am

Can you provide us with screenshots or description of the settings that are specified in:

1) Job Settings -> Guest Processing
2) Job Settings -> Guest Processing -> Applications -> Edit

Thanks.
v.Eremin
Veeam Software
 
Posts: 13412
Liked: 985 times
Joined: Fri Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin

Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Veeam Logoby Link State » Fri Jul 07, 2017 12:23 pm

best practice setting...
Image
upload images
MCSA 2008R2 - 2012 R2 - MCSE 2008R2 - 2012R2 - MCSE: Cloud Platform and Infrastructure
Link State
Enthusiast
 
Posts: 26
Liked: 3 times
Joined: Mon Jan 06, 2014 9:58 am
Full Name: Prodigy

Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Veeam Logoby v.Eremin » Fri Jul 07, 2017 1:53 pm

And what about SQL tab?
v.Eremin
Veeam Software
 
Posts: 13412
Liked: 985 times
Joined: Fri Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin

Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Veeam Logoby Link State » Mon Jul 10, 2017 9:26 am

Image
imageupload

the backup job run every day at 4.00 a.m. (incr)

Evidence of Exchange Backup ( why exchangereport FullBackup, my veeam job is incr)

Code: Select all
LastFullBackup                LastIncrementalBackup         LastDifferentialBackup        LastCopyBackup
--------------                ---------------------         ----------------------        --------------
7/10/2017 4:03:49 AM
7/10/2017 4:04:19 AM
7/10/2017 4:04:10 AM
7/10/2017 4:03:43 AM
7/10/2017 4:03:23 AM
7/10/2017 4:03:44 AM
7/10/2017 4:04:11 AM
7/10/2017 4:03:32 AM
7/10/2017 4:03:54 AM
7/10/2017 4:04:08 AM
7/10/2017 4:03:17 AM
7/10/2017 4:03:33 AM
7/10/2017 4:04:27 AM
7/10/2017 4:04:01 AM
7/10/2017 4:03:48 AM                                                                      4/27/2017 2:53:04 PM
7/10/2017 4:04:35 AM



on five database exchange logs 4 Db have date back to 3 days ago, and 1 DB have date back to 2 days ago.

Code: Select all
07/08/2017  01:39 PM         1,048,576 E0F00075012.log
07/08/2017  01:39 PM         1,048,576 E0F00075013.log
07/08/2017  01:39 PM         1,048,576 E0F00075014.log
07/08/2017  01:40 PM         1,048,576 E0F00075015.log
07/08/2017  01:40 PM         1,048,576 E0F00075016.log
07/08/2017  01:40 PM         1,048,576 E0F00075017.log
07/08/2017  01:40 PM         1,048,576 E0F00075018.log
07/08/2017  01:41 PM         1,048,576 E0F00075019.log
07/08/2017  01:41 PM         1,048,576 E0F0007501A.log
07/08/2017  01:41 PM         1,048,576 E0F0007501B.log
07/08/2017  01:41 PM         1,048,576 E0F0007501C.log
07/08/2017  01:41 PM         1,048,576 E0F0007501D.log
07/08/2017  01:41 PM         1,048,576 E0F0007501E.log
07/08/2017  01:41 PM         1,048,576 E0F0007501F.log
07/08/2017  01:41 PM         1,048,576 E0F00075020.log
07/08/2017  01:41 PM         1,048,576 E0F00075021.log
07/08/2017  01:41 PM         1,048,576 E0F00075022.log
07/08/2017  01:41 PM         1,048,576 E0F00075023.log
07/08/2017  01:41 PM         1,048,576 E0F00075024.log
07/08/2017  01:41 PM         1,048,576 E0F00075025.log
07/08/2017  01:41 PM         1,048,576 E0F00075026.log
07/08/2017  01:41 PM         1,048,576 E0F00075027.log
07/08/2017  01:41 PM         1,048,576 E0F00075028.log
07/08/2017  01:41 PM         1,048,576 E0F00075029.log
07/08/2017  01:41 PM         1,048,576 E0F0007502A.log
07/08/2017  01:41 PM         1,048,576 E0F0007502B.log
07/08/2017  01:41 PM         1,048,576 E0F0007502C.log
07/08/2017  01:41 PM         1,048,576 E0F0007502D.log
07/08/2017  01:42 PM         1,048,576 E0F0007502E.log
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07/08/2017  01:43 PM         1,048,576 E0F00075030.log
07/08/2017  01:43 PM         1,048,576 E0F00075031.log
07/08/2017  01:43 PM         1,048,576 E0F00075032.log
07/08/2017  01:43 PM         1,048,576 E0F00075033.log
07/08/2017  01:54 PM         1,048,576 E0F00075034.log
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07/08/2017  02:21 PM         1,048,576 E0F00075036.log
07/08/2017  02:34 PM         1,048,576 E0F00075037.log
07/08/2017  02:49 PM         1,048,576 E0F00075038.log
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07/08/2017  03:17 PM         1,048,576 E0F0007503A.log
07/08/2017  03:30 PM         1,048,576 E0F0007503B.log
07/08/2017  03:44 PM         1,048,576 E0F0007503C.log
07/08/2017  03:59 PM         1,048,576 E0F0007503D.log
07/08/2017  04:13 PM         1,048,576 E0F0007503E.log
07/08/2017  04:26 PM         1,048,576 E0F0007503F.log
07/08/2017  04:39 PM         1,048,576 E0F00075040.log
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07/08/2017  05:21 PM         1,048,576 E0F00075043.log
07/08/2017  05:35 PM         1,048,576 E0F00075044.log
07/08/2017  05:49 PM         1,048,576 E0F00075045.log
07/08/2017  06:04 PM         1,048,576 E0F00075046.log
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Veeam Logoby Link State » Mon Jul 10, 2017 10:42 am

hi guys open a case: 02216265
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Veeam Logoby v.Eremin » Mon Jul 10, 2017 12:17 pm

Yep, the settings seem to be configured properly, and I was about to suggest you to reach our support team for further troubleshooting.

Glad to know you've done that already. Keep us posted.
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Veeam Logoby Link State » Mon Jul 10, 2017 12:49 pm

ok stay tuned!
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Veeam Logoby Link State » Tue Jul 11, 2017 3:08 pm

hi case closed maybe open case in MS:

Support Reply:

I can confirm that backup process has finished successfully on Veeam side and truncation was requested, which can be seen in logs and events.
The rest of the process lies entirely on Exchange server side.

From my understanding this is indeed working correctly.
----
All listed databases have truncation event:
Information 07/10/2017 04:26 MSExchangeRepl 2046 Exchange VSS Writer "The Microsoft Exchange Replication service VSS Writer instance ee7e2b49-878a-4ff6-80cb-953d65ba13c6 has successfully completed the backup of database 'DBXX'.


Database log truncation has been requested for this database. Log truncation will occur on the active copy after the next log generation is created. Log truncation will occur automatically on the passive copies after that log file is copied."

Please note the last part of this message - truncation does not always occur immediately after the backup is complete.

I have found this detailed guide on the log truncation process:
https://community.emc.com/blogs/bottk/2 ... ter-backup
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Veeam Logoby doggatas » Wed Jul 12, 2017 3:36 am

Does your DAG contain lagged copies by chance? Exchange will not truncate logs that have not yet been replayed to the passive copies. If you're running lagged copies check your DAG replication and make sure there aren't 2 days' worth of logs in the replay queue.

Code: Select all
Get-MailboxDatabaseCopyStatus -Identity * | Where {$_.ActiveCopy -eq $False} | FL


Code: Select all
Get-MailboxDatabaseCopyStatus -Identity * | Where {$_.ActiveCopy -eq $False} | Select DatabaseName,CopyQueueLength,ReplayQueueLength,ReplayLagStatus


First one will return all the passive copies of databases and their attributes.
Second one is more specific to log files and lag copies.

It does sound like Exchange is not happy to delete the log files for some reason.

Regards,
David
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Re: Veaam Backup 9.5 Update 2 & Exchange 2016 truncate log i

Veeam Logoby Link State » Fri Jul 21, 2017 3:55 pm

Hi doggatas,
thank you for the info, i dont have lagged copy at the moment.
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Full Name: Prodigy


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