Comprehensive data protection for all workloads
Post Reply
i2M
Novice
Posts: 4
Liked: never
Joined: Feb 12, 2019 9:44 pm
Full Name: Tim Hunter
Contact:

Veeam, SimpliVity and the Linux FLR Appliance

Post by i2M » Feb 12, 2019 9:54 pm

Hi All,

Does anyone know if it's possible to get the Veeam Linux FLR Appliance to function in a SimpliVity environment? When we attempt to use it, fails to mount vPower NFS datastore with the error "The mount request was denied by the NFS server. Check that the export exists and that the client is permitted to mount it."

Before I go messing around with permissions, I'm looking to see if this is something anyone has been able to get working before? I know SimpliVity is sensitive about how it allows access to it's storage layer.

I have an open support case about it 03407935 but I'm looking to see if this is anything anyone else has run into before.

HannesK
Veeam Software
Posts: 3062
Liked: 371 times
Joined: Sep 01, 2014 11:46 am
Location: Austria
Contact:

Re: Veeam, SimpliVity and the Linux FLR Appliance

Post by HannesK » Feb 13, 2019 9:22 am

Hello Tim,
it must be possible as the Linux FLR appliance is just a VM that boots up "on request" with Instant VM recovery. So if the permissions for Instant VM recovery are not there (firewalls maybe), then it will fail.

Best regards,
Hannes

JasonL
Veeam Software
Posts: 114
Liked: 9 times
Joined: Jan 17, 2011 4:04 pm
Full Name: Jason Leiva
Contact:

Re: Veeam, SimpliVity and the Linux FLR Appliance

Post by JasonL » Feb 13, 2019 2:17 pm

Hello Tim,

When doing interop testing with SimpliVity we did test Instant VM Recovery where we also mount the vPower NFS datastore, but not Linux FLR specifically. Looking at your support case I would lean toward this being a permissions issue. Have you tried doing a standard Instant VM Recovery?

Jason

i2M
Novice
Posts: 4
Liked: never
Joined: Feb 12, 2019 9:44 pm
Full Name: Tim Hunter
Contact:

Re: Veeam, SimpliVity and the Linux FLR Appliance

Post by i2M » Feb 14, 2019 12:20 am

Thanks guys! Instant Recovery is not something we use (we use the built-in SimpliVity backups instead for this), so it's entirely likely the permissions for this are not set correctly. I'll have a look at the documentation and set the up and try again.

i2M
Novice
Posts: 4
Liked: never
Joined: Feb 12, 2019 9:44 pm
Full Name: Tim Hunter
Contact:

Re: Veeam, SimpliVity and the Linux FLR Appliance

Post by i2M » Feb 15, 2019 5:37 am

Hi guys,

So I've tried a bunch of stuff and still cannot get this working. I've run through all the steps here:

https://www.veeam.com/kb1055

The test from vPower NFS server to VMkernel port succeeds
The test from VMkernel port to vPower NFS server succeeds
Netstat shows that the ports are listening and not locked.

Trying to manually mount the NFS store fails with the same error: "The mount request was denied by the NFS server. Check that the export exists and that the client is permitted to mount it."

Instant recovery also fails with the same error.

Any ideas on where I go from here?

HannesK
Veeam Software
Posts: 3062
Liked: 371 times
Joined: Sep 01, 2014 11:46 am
Location: Austria
Contact:

Re: Veeam, SimpliVity and the Linux FLR Appliance

Post by HannesK » Feb 15, 2019 9:18 am

Hello,
it still could be vsphere permissions, DNS or firewall settings. Support can assist with troubleshooting.

Best regards,
Hannes

i2M
Novice
Posts: 4
Liked: never
Joined: Feb 12, 2019 9:44 pm
Full Name: Tim Hunter
Contact:

Re: Veeam, SimpliVity and the Linux FLR Appliance

Post by i2M » Feb 17, 2019 8:58 pm

Ok thanks I'll follow up with support

Post Reply

Who is online

Users browsing this forum: No registered users and 8 guests