as an IT-Outsourcing Company we are supporting many IT-Inftrastuctures from our customers (On Permise).
In the most cases we are also responsible for there backup.
As you all know, it is not easy to Monitor many different backups for success/failures. Of course you can send verification mails after Jobs including the Job result or generating
reports and send them also via mail to check the Status of the backup.
In the practice, our Helpdesk staff will get an email whether a Job ist ok or not. If you check them all with man power, you have alot to do!
On the other side it is very dangerous to Close such 'success' Messages with a Helpdesk Tool. There is a risk, that you will miss something.
And what happend if the Report somehow will not be sent? Or how can you handle if there are more then one mail sent from one Customer?
How does the Helpdesk stuff know huch much mails with Job Status 'Ok' should arrive....?
For use it would be much easier if we could Access our Veeam Installation 'Cutomer On Permise' with VeeamOne and Veeam Enterprise Backup Manager via SSL.
Imagine you would have a Veeam One Dashboard connecting via SSL (just adding some Firewall rules on both side) to your customers showing the health of your backup infrastrucutre at one glance!
.....any plans going into this direction?