Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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ajriek1970
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Joined: Mar 17, 2021 6:39 pm
Full Name: Tony Riek
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Failed to collect VMware vSphere tags data

Post by ajriek1970 »

Good Morning

We are having issues with added a vcenter server to our newly installed Veeam One. Here is the error we get.

Code: Select all

Failed to collect VMware vSphere tags data There was no endpoint listening at https://host.domainname/lookupservice/sdk that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
I did open a ticket (04728324) but thought I would ask everyone here. Thoughts??

wishr
Veeam Software
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Full Name: Fedor Maslov
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Re: Failed to collect VMware vSphere tags data

Post by wishr » 1 person likes this post

Hi Tony,

Welcome to Veeam R&D Forums.

It looks like an environment-specific issue. Our support engineers should be able to tell more based on the logs analysis.

Thanks

ajriek1970
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Posts: 4
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Joined: Mar 17, 2021 6:39 pm
Full Name: Tony Riek
Contact:

Re: Failed to collect VMware vSphere tags data

Post by ajriek1970 »

-----UPDATE-----

The issue is now resolved. Veaam One was unable to resolve the new vcenter server. Once I fixed that, I added the vcenter server to the domain. I changed the Veeam One side to access the vcenter with a new domain account and we have a winner. Everything is now green.

wishr
Veeam Software
Posts: 2320
Liked: 298 times
Joined: Aug 07, 2018 3:11 pm
Full Name: Fedor Maslov
Contact:

Re: Failed to collect VMware vSphere tags data

Post by wishr »

Hi Tony,

Thanks for coming back with the results. Glad to see the issue has been resolved.

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