Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
Post Reply
JaxIsland7575
Veeam Vanguard
Posts: 385
Liked: 104 times
Joined: Apr 27, 2015 1:59 pm
Full Name: Ryan Jacksland
Location: NY, USA
Contact:

Licenses Exceeded

Post by JaxIsland7575 » Mar 10, 2016 10:10 pm

I have 3 Hyper-V hosts in a cluster. I added the Cluster Server (CSV-Server) to Veeam One. That includes my 3 hosts (Server1, Server2, and Server3). I have licensing for 3 hosts. Veeam One is reporting I am exceeding my licenses. I added each of the 3 hosts individually and I did not get the error. So if I add the Cluster server that counts as a fourth license?

Any help, I would appreciate.
VMCE v9

Shestakov
Veeam Software
Posts: 6575
Liked: 649 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Licenses Exceeded

Post by Shestakov » Mar 11, 2016 9:08 am

Hello Ryan,
the product is licensed by number of CPU sockets, so if you don`t add any physical sockets, the license should work. I suspect Veeam ONE may count the servers twice, once as standalone and once in the cluster.
Have you tried to exclude all the hosts from monitoring and add the CSV Server?
Could you also provide a screenshot of License Information window?
Thanks!

Vitaliy S.
Product Manager
Posts: 22431
Liked: 1442 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Licenses Exceeded

Post by Vitaliy S. » Mar 11, 2016 10:30 am

How many sockets do you have on each host?

JaxIsland7575
Veeam Vanguard
Posts: 385
Liked: 104 times
Joined: Apr 27, 2015 1:59 pm
Full Name: Ryan Jacksland
Location: NY, USA
Contact:

Re: Licenses Exceeded

Post by JaxIsland7575 » Mar 11, 2016 2:41 pm

I was too quick on the trigger, I removed everything and re-added now its working as expected. The issue was they were added under the cluster and as a stand alone and I think switching around it was stale information. I cleared out all the servers, re-added, and now its working.

Thanks for the quick response.

Cheers!
VMCE v9

Vitaliy S.
Product Manager
Posts: 22431
Liked: 1442 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Licenses Exceeded

Post by Vitaliy S. » Mar 11, 2016 2:43 pm

Got it. Thanks for the update!

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests