Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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Joined: Mar 16, 2017 3:05 pm
Full Name: Korey McKinley

Monitoring for Service Providers

Post by koreym » Mar 16, 2017 3:12 pm

Hello, we currently have 1 Cloud Connect (hosted in our network, not Azure) server that we accept cloud backup copies from several customers. I attempted to use the Veeam Managed Backup Portal only to install the agent on our customer's backup servers for reporting purposes.

It worked for a while, then had some issues. Was told to re-install the portal by support, then was told that VMBP has to be running on the Cloud Connect server which doesnt make sense to me as our Cloud Connect server is in our environment and from what I can tell, VMBP can only be installed in Azure let alone it was working before.

Basically, I am looking for the best way to monitor our remote client's backups the easiest. As of now, we are only able to get get their reports via email. I'd like a central console where I can log into and see the status of all our customer's backups. What is the best way to do so?

Mike Resseler
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Full Name: Mike Resseler
Location: Belgium

Re: Monitoring for Service Providers

Post by Mike Resseler » Mar 16, 2017 4:25 pm

Hi Korey,

First, welcome to the forums!

To answer your question, at this stage VAC (the new name for VMBP) will give you what you need. And actually, VMBP installed on-prem can deliver that also.

Best you can do is request access to the service provider forum where these things get discussed constantly.


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Full Name: Nikita Shestakov
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Re: Monitoring for Service Providers

Post by Shestakov » Mar 16, 2017 4:28 pm

Hi Korney,
as we are on Veeam ONE subforum, I suppose you are using it as well.
There are predefined reports as well as real time monitoring for service providers.
Have you checked it?

Vitaliy S.
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Full Name: Vitaliy Safarov

Re: Monitoring for Service Providers

Post by Vitaliy S. » Mar 21, 2017 10:37 am

Korey, what was your support case ID? Want to review what was the problem with VMBP.

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