In Veeam One Monitor v8, when I created an exclusion for an alarm, I did not get emails if the alarm was triggered. However, after recently upgrading to v9 the behavior seems to have changed.
The scenario is this - I have created several alarm exclusions for our VMware View guests. What happens is that when the alarm (for which the exclusion exists) is triggered, I get an email notification that the alarm exists, followed immediately by another emailing stating that the alarm has been reset/resolved. The 'Details' of the reset/resolved message show "Alarm has been excluded on this object". In essence, creating an exclusion to prevent notifications of an alarm has created a situation where I get two notifications for each alarm.
I am just curious if the behavior I am seeing is new or if I should open a ticket.