Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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reizarf27
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Veeam One v9 Alarm exclusion change?

Post by reizarf27 » Feb 18, 2016 8:32 pm

In Veeam One Monitor v8, when I created an exclusion for an alarm, I did not get emails if the alarm was triggered. However, after recently upgrading to v9 the behavior seems to have changed.

The scenario is this - I have created several alarm exclusions for our VMware View guests. What happens is that when the alarm (for which the exclusion exists) is triggered, I get an email notification that the alarm exists, followed immediately by another emailing stating that the alarm has been reset/resolved. The 'Details' of the reset/resolved message show "Alarm has been excluded on this object". In essence, creating an exclusion to prevent notifications of an alarm has created a situation where I get two notifications for each alarm.

I am just curious if the behavior I am seeing is new or if I should open a ticket.

Shestakov
Veeam Software
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Full Name: Nikita Shestakov
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Re: Veeam One v9 Alarm exclusion change?

Post by Shestakov » Feb 19, 2016 9:05 am

Hello,
What you are describing looks strange and obviously unexpected. Let me make some tests in my lab to check if it`s a software bug or something specific in your case.
Thanks!

Shestakov
Veeam Software
Posts: 6409
Liked: 611 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Veeam One v9 Alarm exclusion change?

Post by Shestakov » Feb 19, 2016 10:09 am

Confirmed as a bug. So no reason for you to contact the support team.
We will try to fix it in the upcoming update 1.
Thanks for the heads up!

reizarf27
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Re: Veeam One v9 Alarm exclusion change?

Post by reizarf27 » Feb 19, 2016 3:18 pm

Good to know, thanks

Shestakov
Veeam Software
Posts: 6409
Liked: 611 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Veeam One v9 Alarm exclusion change?

Post by Shestakov » Mar 24, 2016 2:10 pm

Glad to inform that v9 update 1 has been released and discussed issue is fixed there.

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