In Veeam One Monitor v8, when I created an exclusion for an alarm, I did not get emails if the alarm was triggered. However, after recently upgrading to v9 the behavior seems to have changed.
The scenario is this - I have created several alarm exclusions for our VMware View guests. What happens is that when the alarm (for which the exclusion exists) is triggered, I get an email notification that the alarm exists, followed immediately by another emailing stating that the alarm has been reset/resolved. The 'Details' of the reset/resolved message show "Alarm has been excluded on this object". In essence, creating an exclusion to prevent notifications of an alarm has created a situation where I get two notifications for each alarm.
I am just curious if the behavior I am seeing is new or if I should open a ticket.
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Re: Veeam One v9 Alarm exclusion change?
Hello,
What you are describing looks strange and obviously unexpected. Let me make some tests in my lab to check if it`s a software bug or something specific in your case.
Thanks!
What you are describing looks strange and obviously unexpected. Let me make some tests in my lab to check if it`s a software bug or something specific in your case.
Thanks!
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Re: Veeam One v9 Alarm exclusion change?
Confirmed as a bug. So no reason for you to contact the support team.
We will try to fix it in the upcoming update 1.
Thanks for the heads up!
We will try to fix it in the upcoming update 1.
Thanks for the heads up!
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Re: Veeam One v9 Alarm exclusion change?
Good to know, thanks
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Re: Veeam One v9 Alarm exclusion change?
Glad to inform that v9 update 1 has been released and discussed issue is fixed there.
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