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FictionalBeast
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Error: On-host proxy [XX] requires upgrade before it can be used.

Post by FictionalBeast »

Not sure what is going on, I have deployed a new fail over manager cluster with hyper-v 2 of my 3 nodes run backups just fine, they were all deployed fresh and configured in the same way. the 3rd node is giving me Error: On-host proxy [XX] requires upgrade before it can be used but there are no updates to be installed, it was deployed like all others. I've manually uninstalled all Veeam apps and cleaned registry/services, restarted, run the scan and reinstalled the Veeam components, still the same problem. Why is Veeam complaining bout upgrades when there is NONE to be installed?
PetrM
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Re: Error: On-host proxy [XX] requires upgrade before it can be used.

Post by PetrM »

Hello,

Please provide a support case ID as requested when you create a new topic about a technical issue. We cannot troubleshoot technical issues effectively over the forum posts. All posts about technical issues without case ID will be eventually deleted by the forum moderator. You can also upload debug logs for our support as per the instruction of this KB, also please upload Windows event logs where the mentioned error is present.

Thanks!
karsten123
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Re: Error: On-host proxy [XX] requires upgrade before it can be used.

Post by karsten123 »

is the cluster validation test giving a hint, whats maybe different on the 3rd node?
do you run classic SAN LUNs. if yes, just wipe it and setup a fresh installation.
where is the vbr installed?
FictionalBeast
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Re: Error: On-host proxy [XX] requires upgrade before it can be used.

Post by FictionalBeast »

PetrM wrote: Oct 08, 2025 8:26 pm Hello,

Please provide a support case ID as requested when you create a new topic about a technical issue. We cannot troubleshoot technical issues effectively over the forum posts. All posts about technical issues without case ID will be eventually deleted by the forum moderator. You can also upload debug logs for our support as per the instruction of this KB, also please upload Windows event logs where the mentioned error is present.

Thanks!
I'll try to open a ticket, but most likely will have to go through the reseller and this is always a pain with any vendor... I may just re-install windows on the node that has a problem as it will take less time.
FictionalBeast
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Re: Error: On-host proxy [XX] requires upgrade before it can be used.

Post by FictionalBeast »

karsten123 wrote: Oct 08, 2025 8:29 pm is the cluster validation test giving a hint, whats maybe different on the 3rd node?
do you run classic SAN LUNs. if yes, just wipe it and setup a fresh installation.
where is the vbr installed?
cluster validation is fine, I have already a lot of stuff running on it for the last 4 days stress testing it, storage is via iscsi with mpio, everything works as it should on all nodes. I may just reinstall that node indeed. I configured everything via PowerShell from scratch as I'm running the nodes in core mode, 99.99% sure everything is the same.
VBR is running as a VM on another node outside the cluster.
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