veeam365 8.4 restore teams files error

[ottl05]

Hello,
actually I#ve got a problem at restoring files from a teams channel.
I choose the restore point, browse to the according team, select under files the needed folders and start the restore.
After login in M365 the restore fails:

Unable to start a restore session because the following proxies or proxy pools are unresponsive

there is only the backupserver as proxy available.

whtas wrong?


thanks
cu ottl05

[Mildur]

Hello,

That sounds like a technical issue. We cannot investigate such issues through a forum topic.
Please provide a support case ID for this issue, as requested when you click New Topic. Without case number, the topic will eventually be deleted by moderators.

Best regards,
Fabian

PS: support can only help if you upload logs: https://helpcenter.veeam.com/docs/vbo36 ... html?ver=8

[ottl05]

Hello,
actually I#ve got a problem at restoring files from a teams channel.
I choose the restore point, browse to the according team, select under files the needed folders and start the restore.
After login in M365 the restore fails:

Unable to start a restore session because the following proxies or proxy pools are unresponsive

there is only the backupserver as proxy available.

whtas wrong?


thanks
cu ottl05

Case #08148649