Discussions specific to the VMware vSphere hypervisor
- Posts: 404
- Liked: 3 times
- Joined: Feb 01, 2012 12:04 pm
- Full Name: Mario
I get an error while backing up a given VM:
Code: Select all
Failed to prepare guest for hot backup. Error: VSSControl: -1 Backup job failed.
Cannot create a shadow copy of the volumes containing writer's data.
Cannot prepare the [NTDS] data to a subsequent restore operation.
Cannot process NTDS data.
Cannot create a backup copy of the BCD.
Cannot get [BcdStore] object.
COM error: Code: 0xffffffff
Other times I asolved the issue by rebooting the VM.
Is there a simpler way to solve the issue wihtout stopping the VM?
- Veeam Software
- Posts: 1221
- Liked: 129 times
- Joined: Dec 01, 2016 3:49 pm
- Full Name: Dmitry Grinev
- Location: St.Petersburg
Restart is the simplest way to resolve bad state of writers.
Please try to go through these steps: https://www.veeam.com/kb1697
Also take a look at the Windows Event Logs for VSS errors.
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