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marius roma
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Full Name: Mario
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Cannot create a shadow copy of the volumes containing writer

Post by marius roma » Jan 30, 2017 8:02 am

I get an error while backing up a given VM:

Code: Select all

Failed to prepare guest for hot backup. Error: VSSControl: -1 Backup job failed.
Cannot create a shadow copy of the volumes containing writer's data.
Cannot prepare the [NTDS] data to a subsequent restore operation.
Cannot process NTDS data.
Cannot create a backup copy of the BCD.
Cannot get [BcdStore] object.
COM error:  Code: 0xffffffff 
Other times I asolved the issue by rebooting the VM.
Is there a simpler way to solve the issue wihtout stopping the VM?
Regards
marius

DGrinev
Veeam Software
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Full Name: Dmitry Grinev
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Re: Cannot create a shadow copy of the volumes containing wr

Post by DGrinev » Jan 30, 2017 11:59 am

Hi Mario,

Restart is the simplest way to resolve bad state of writers.
Please try to go through these steps: https://www.veeam.com/kb1697

Also take a look at the Windows Event Logs for VSS errors.

Thanks!

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