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ta_yoshizumi
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Enterprise Manager failed to upgrade from v9.5 u3a to u4

Post by ta_yoshizumi » Jan 25, 2019 4:47 am

Hello,

I would like to upgrade Veeam v9.5 u3a to u4.

I did below for upgrade.
1. mounted VeeamBackup&Replication_9.5.4.2615.Update4.iso
2. ran Setup.exe
3. select Enterprise Manager upgrade
4. when the select SQL Server Instance, the error occurred below.
=====
 Unable to use database VeeamBackupReporting, because it was created with later version of Veeam Backup Enterprise Manager.
=====

Detail SQL Server Instance of GUI
===
Install new instance of SQL Server ()localhost\VEEAMSQL2016 is gray
Use existing instance of SQL Server (HOSTNAME\INSTANCE)
HOSTNAME\VEEAMSQL2012 (This Instance )
Veeam Backup & Replication database:(Veeam Backup)
===

Is this known issues?
Please let me know if you can resolve this issues.

Thank you.

Dima P.
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Full Name: Dmitry Popov
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Re: Enterprise Manager failed to upgrade from v9.5 u3a to u4

Post by Dima P. » Jan 25, 2019 11:24 am

Hello ta_yoshizumi,

Please open a support case and share the case ID with us, as we need the debug logs to understand the root cause. Thank you in advance!

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