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Mahdi-t
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Failed to create snapshot for LUN

Post by Mahdi-t » Jan 18, 2018 10:10 am

Hello
I want to go to the Veeam LAN Free Backup
Backup Proxy is Veeam itself
I chose the Direct Storage Access option
But when Run Backup, Error happens
It seems that it can not snapshot LUNs

Failed to create snapshot for LUN Error: CLIProvider : VNX Snapshots feature software is not enabled. Please install the VNX Snapshots feature enabler. (0x716d8033)
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foggy
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Re: Failed to create snapshot for LUN

Post by foggy » Jan 19, 2018 11:35 am 1 person likes this post

The message says it all - you need to install VNX Snapshots enabler to unlock the snapshots creation licensed feature.

Mahdi-t
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Re: Failed to create snapshot for LUN

Post by Mahdi-t » Jan 20, 2018 12:20 pm

I did not get it right
That means the VNX Snapshots license must be enabled on EMC ?
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MichaelCade
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Re: Failed to create snapshot for LUN

Post by MichaelCade » Jan 20, 2018 2:24 pm 1 person likes this post

Check on your VNX

use naviseccli : naviseccli -h arraysp ndu -list otherwise you can check from Unisphere on the Software tab under “System Properties”.
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Michael Cade
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Mahdi-t
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Re: Failed to create snapshot for LUN

Post by Mahdi-t » Jan 21, 2018 10:46 am

Thanks for your guidance
Image

Should I have a Snap View license?
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MichaelCade
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Re: Failed to create snapshot for LUN

Post by MichaelCade » Jan 21, 2018 12:52 pm 1 person likes this post

I believe you should have the "VNXSnapshots" in that list.

SnapView is not going to give the above enabler.

If you meet the below OS requirements:

Veeam Backup & Replication does not support Dell EMC VNXe Gen 1 OS (2.x.x). Dell EMC VNXe Gen 2 OS (3.x.x) is supported.

I would open a ticket with DellEMC to get this license enabler.
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Michael Cade
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Twitter: @MichaelCade1

Mahdi-t
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Re: Failed to create snapshot for LUN

Post by Mahdi-t » Jan 21, 2018 1:37 pm

Thanks for your quick support
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Mahdi-t
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Re: Failed to create snapshot for LUN

Post by Mahdi-t » Jan 23, 2018 11:54 am

Someone has no solution?
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veremin
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Re: Failed to create snapshot for LUN

Post by veremin » Jan 23, 2018 1:45 pm

Have you already reached DellEMC representative to get VNX Snapshots feature enabler? Thanks.

Mahdi-t
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Re: Failed to create snapshot for LUN

Post by Mahdi-t » Jan 23, 2018 2:22 pm

EMC company announced to me
yes you need to have the VNX snapshot enabler installed if you want to create a snapshot
I declare the result after purchasing the license, here
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veremin
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Re: Failed to create snapshot for LUN

Post by veremin » Jan 24, 2018 11:08 am

Then, I have to admit that I don't get your question regarding no solution. As mentioned, without VNX snapshot enabler installed the said feature won't work, and there is nothing we cannot do regarding that. Thanks.

Mahdi-t
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Re: Failed to create snapshot for LUN

Post by Mahdi-t » Feb 22, 2018 7:44 am

Now
By buying licenses, the error has changed. Picture below

Image
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foggy
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Re: Failed to create snapshot for LUN

Post by foggy » Feb 22, 2018 11:46 am

Please contact technical support directly with this issue.

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