Notifications in V8

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Notifications in V8

Veeam Logoby ashman70 » Sun Dec 07, 2014 5:12 pm

I have noticed now there are granular notification settings in V8, so for example if on a replication job I don't want to be notified of successful jobs, but only warnings and failures, I can deselect 'successful' from the list. However I still want to be notified of successful backup jobs. I have noticed that if the global notification setting has all the boxes ticked, yet in a replication job I deselect successful, I still get notified when the replication job is successful. Is this a bug, or am I missing something? I have replication jobs running every half hour to hour, I don't need to know they have completed successfully only when there is a problem, I suspect this is the reason for the granular options.
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Re: Notifications in V8

Veeam Logoby Shestakov » Sun Dec 07, 2014 6:33 pm

Hello,
I see your use case, thanks for the clear explanation.

If you uncheck Notify on success checkbox under Use custom notification settings specified below, notifications should not be sent.
I`ll contact our QA team to verify if it`s a bug or not.
Could you, please, localize the issue: do you have this behaviour for all jobs/ all replication jobs/ a particular replication job?

Thanks for the heads up!
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Re: Notifications in V8

Veeam Logoby ashman70 » Sun Dec 07, 2014 6:42 pm

I currently have two replication jobs running, within each job I have unchecked 'successful' and left all the other notifications checked. In the global notification settings, all boxes are checked. I am currently getting notifications for the successful replication jobs. So it is only happening with the replication jobs as these are the only jobs where I have unchecked 'successful' within the job settings.
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Re: Notifications in V8

Veeam Logoby Shestakov » Sun Dec 07, 2014 7:23 pm

Thank you for the information!
I`ll write back when I have the issue investigated.
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Re: Notifications in V8

Veeam Logoby ashman70 » Sun Dec 07, 2014 7:27 pm

Thanks, all other notifications for backup jobs and backup copy jobs are working as expected.
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Re: Notifications in V8

Veeam Logoby Shestakov » Mon Dec 08, 2014 1:04 pm

I`ve done some testing and confirmed the issue with replication jobs notifications.
However, unlike you described, backup jobs and backup copy jobs have the same behavior.

Could you please double-check the scenario with Global notifications options: Notify on success / warning / failure and Backup/Backup copy job notifications options: Notify on warning / failure and see if you have the notification when job is successful? That will be appreciated, because for us all jobs have the same behavior.

Developers also lid some light on the notifications logic, from v8 some complexity was added to make notification options more efficient and flexible.
Initial assumption was: Global notification options are for general administration to receive information about all jobs working, while Job notifications are for particular admins with different email addresses. In a case when "Global recipient email address" = "Job recipient email address" just one notification is to be sent. But currently global rules overwrite job rules, hence you receive the notification you described. Thanks to your mention the inaccuracy is found and will be corrected.

Thanks again for bringing the issue!
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Re: Notifications in V8

Veeam Logoby ashman70 » Mon Dec 08, 2014 1:34 pm

It is not clear to be what you are asking me to do here, so please clarify if you just want me to check settings or change something?

"Could you please double-check the scenario with Global notifications options: Notify on success / warning / failure and Backup/Backup copy job notifications options: Notify on warning / failure and see if you have the notification when job is successful? That will be appreciated, because for us all jobs have the same behavior."
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Re: Notifications in V8

Veeam Logoby Shestakov » Mon Dec 08, 2014 2:13 pm

It`s pretty much what you did. I was asking you to run a backup and/or backup copy jobs with the same notification settings you have in the replication job you described.
Because you said:
ashman70 wrote:...all other notifications for backup jobs and backup copy jobs are working as expected.
I assumed you said that behavior of replication jobs and backup jobs, regarding notifications is different.
Is it correct? Thanks!
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Re: Notifications in V8

Veeam Logoby ashman70 » Mon Dec 08, 2014 2:19 pm

Oh I see, you want me change the notification settings for a regular backup job to be the same as the replication job, got it. I'll do that and let you know.
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Re: Notifications in V8

Veeam Logoby ashman70 » Mon Dec 08, 2014 2:26 pm

Ok so this is interesting, I changed the notification settings on one of the backup job from Use Global notification settings to Use custom notification settings specified below, and unchecked only 'Notify on success' I then ran the backup job and received a notification email on the successful completion of the job.
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Re: Notifications in V8

Veeam Logoby Shestakov » Mon Dec 08, 2014 2:30 pm

I thought you already did it, since you wrote that you had the issue only with replication jobs while backup and backup copy jobs were fine.
If it`s not correct, no testing is needed.
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Re: Notifications in V8

Veeam Logoby ashman70 » Mon Dec 08, 2014 2:33 pm

I always want to be notified for backup and backup copy jobs of successful completion or errors, so I never change those settings. When I setup replication jobs that run very half hour or every couple of hours, I don't need to get an email every time its successful, so I changed the settings to turn this feature off for successful jobs, and found the irregularity. As requested, I did the same for one of my backup jobs and turned off the notification for successful completion, but still got the notification. I had not done this until now, when I understood what it was you were asking me to do.
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Re: Notifications in V8

Veeam Logoby Shestakov » Mon Dec 08, 2014 3:23 pm

Now everything is clear :)
Once again thanks for the feedback and additional testing.
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Re: Notifications in V8

Veeam Logoby ashman70 » Mon Dec 08, 2014 3:37 pm

Does it appear to be a bug then? Is it likely something that will be addressed in a hot fix or patch?
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Re: Notifications in V8

Veeam Logoby Shestakov » Mon Dec 08, 2014 4:02 pm

Yes, it`s a bug and will be fixed in future updates.
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