
I have the following soap connection problem, it is a sporadic message, it does not always appear
I have different remote sites, all data centers point to a vCenter version 7.0.3.01700
Already validate the following tests:
Network is validated: network traffic, origin, destination, open ports
Veeam server performance: Memory, CPU
vCenter performance: cpu memory, disks
DNS resolution is validated from the veeam server and proxies
host file was edited, FQDN and vcenter IP address were added
Antivirus exclusions added
New proxy added to isolate the issue
As a temporary solution, the jobs are pointed directly to the ESXi, this way the backups no longer fail
A new server is installed and the vcenter backups are configured again, the Soap message is still displayed
In a different data center, where there was vCenter version 6.7, a new vCenter is installed, with the latest version 7.0.3.01700, 50 jobs are run, 49 jobs completed and 1 job fails and the message appears
I'm still checking how I can remove that message from the soap, if anyone has an idea
I ADD FULL ERROR MESSAGE:
5/14/2024 12:21:22 AM :: Processing hostnamevm Error: Cannot authenticate user.
Soap fault. Detail: '', endpoint: ''
SOAP connection is not available. Connection ID: [IP-VCENTER].
Failed to reconnect to storage. Storage: [stg:datastore-77994,nfchost:host-78040,conn:IP-VCENTER]. Storage display name: [VOL434].
Failed to create NFC download stream. NFC path: [nfc://conn:IP-VCENTER,nfchost:host-78040,stg:datastore-77994@HOSTNAME-VM/-000001.vmdk].
Agent failed to process method {Transfer.FileToText}.
Case #07240552