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Tenant leftovers after removing self service tenant
Hi, Veeamers!
My setup:
VBR+EM+vCloud Director
As a SP we create tenants in vCloud Director and add tenant quota in the EM self service portal for the vCloud Director organization, once the customer decides to leave we remove both vCD organization and EM Self Service tenant quota record. I just noticed that depending on what was used to add the customer organization (vspherv\center or cloud director) we have different set of options removing quota from self service.
If vsphere\vcenter is used, we have option to remove jobs and backups along with quoate as for:
https://helpcenter.veeam.com/docs/backu ... ml?ver=110
However, if vCLoud Director is used, we don't have any options at all besides removing just quota record:
As a test I removed test organization from vCloud Director and corresponding self service tenant quoata record from self service and I see that job created in the tenant portal still remains in the VBR and attempts to backup missing vCloud Director organization. That means that whenever we remove a client organization quota we have to go to corresponding VBR linked to the EM and manually remove client's jobs and backups. Considering that the service is targeted to SPs it looks strange, is it really how it is or I'm missing something here? Thank you in advance
My setup:
VBR+EM+vCloud Director
As a SP we create tenants in vCloud Director and add tenant quota in the EM self service portal for the vCloud Director organization, once the customer decides to leave we remove both vCD organization and EM Self Service tenant quota record. I just noticed that depending on what was used to add the customer organization (vspherv\center or cloud director) we have different set of options removing quota from self service.
If vsphere\vcenter is used, we have option to remove jobs and backups along with quoate as for:
https://helpcenter.veeam.com/docs/backu ... ml?ver=110
However, if vCLoud Director is used, we don't have any options at all besides removing just quota record:
As a test I removed test organization from vCloud Director and corresponding self service tenant quoata record from self service and I see that job created in the tenant portal still remains in the VBR and attempts to backup missing vCloud Director organization. That means that whenever we remove a client organization quota we have to go to corresponding VBR linked to the EM and manually remove client's jobs and backups. Considering that the service is targeted to SPs it looks strange, is it really how it is or I'm missing something here? Thank you in advance
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Re: Tenant leftovers after removing self service tenant
Hi Almaz
Yes, when you remove the configuration, I would expect Veeam to clean up all configurations.
Let me check that in my lab and with our team.
Thanks
Fabian
Yes, when you remove the configuration, I would expect Veeam to clean up all configurations.
Let me check that in my lab and with our team.
Thanks
Fabian
Product Management Analyst @ Veeam Software
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Re: Tenant leftovers after removing self service tenant
Hi Fabian,
Any news? Just checked and I see my test job still being present after vCD org and VSPC tenant removal and it's failing trying to backup what doesn't exist anymore and occupying space with old backups.
Any news? Just checked and I see my test job still being present after vCD org and VSPC tenant removal and it's failing trying to backup what doesn't exist anymore and occupying space with old backups.
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Re: Tenant leftovers after removing self service tenant
Hi Almaz
Still researching the topic with our team.
I let you know when I have more information.
Thanks
Fabian
Still researching the topic with our team.
I let you know when I have more information.
Thanks
Fabian
Product Management Analyst @ Veeam Software
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Re: Tenant leftovers after removing self service tenant
It seems that the background specification (for tenant job and backup removal) was implemented for both vSphere and Cloud Director portals. However, the UI was delivered only for the former solution.
We have tracked this issue internally and are planning to address it in the post-v12 minor release.
Thanks for raising this; much appreciated.
We have tracked this issue internally and are planning to address it in the post-v12 minor release.
Thanks for raising this; much appreciated.
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Re: Tenant leftovers after removing self service tenant
Thank you guys for checking that for me, this missing feature is higly anticipated, looking forward to the update.