Unable to release guest. Error: Unfreeze error ?

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Unable to release guest. Error: Unfreeze error ?

Veeam Logoby albertwt » Tue Jun 13, 2017 11:30 am

Hi People,

Can anyone here please share some comments or assist me as to why all in a sudden the Large VM backup (2.8TB+) that usually runs using Storage Array Snapshot, it is now reverting to VMware snapshot ?

This is the error message:

Unable to release guest. Error: Unfreeze error: [Backup job failed. Cannot create a shadow copy of the volumes containing writer's data.
VSS asynchronous operation is not completed. Operation: [Shadow copies commit]. Code: [0x8004230f].]

I've logged the case 02184179 but so far it is not progressing or escalated to the other tier who can know more about Storage Array Snapshot method with HPE Lefthand iSCSI SAN.
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