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Posts: 26
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Joined: Oct 17, 2017 12:03 pm
Full Name: Pankaj Verma

VDI Persistent Disk Backup

Post by PankajV » Jan 30, 2019 11:42 am

HI guys,

I have Deployed 350 VDI in one customer, need to take the backup of Persistent Disk for all users, can you please adivse how to take backup of persistent disk . I tried with Veeam for windows free agent but its giving me an error.

Error: Failed to create Snapshot: Backup job failed. cannot contact the Vss Engine

Veeam Software
Posts: 299
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Joined: Mar 23, 2015 11:55 am
Full Name: Michael Cade
Location: Cambridge, United Kingdom

Re: VDI Persistent Disk Backup

Post by MichaelCade » Jan 30, 2019 12:41 pm

Hi Pankaj,

Do you have a support case open even with free edition they will do their best to assist you.

Also do you have any other backup software installed? any Windows updates pending? reboots pending?

Michael Cade
Global Technologist
Veeam Software
Email: Michael.Cade@Veeam.com
Twitter: @MichaelCade1

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