Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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MrSpock
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Warning: Cannot write to log file

Post by MrSpock »

I have several warnings like this in the windows event log:

Code: Select all

The description for Event ID 1 from source Veeam Endpoint Backup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

Cannot write into storage C:\ProgramData\Veeam\Endpoint\Svc.VeeamEndpointBackup.log.
 Text: [AutoUpdate] Result is NoUpdates
Severity: Message
System.UnauthorizedAccessException: Access to the path 'C:\ProgramData\Veeam\Endpoint\Svc.VeeamEndpointBackup.log' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
   at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize)
   at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding)
   at Veeam.Backup.Common.FileLogStorage.Append(String str)
   at Veeam.Backup.Common.LogInstance.LogIt(LogLevels level, Severity sev, String text)

the message resource is present but the message is not found in the string/message table
Best regards,

Johan
Dima P.
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Re: Warning: Cannot write to log file

Post by Dima P. »

Hello Johan,
Does this have any effect on the backup job process? Did you notice any errors in Veeam Endpoint Backup session log while backup job was running? Thanks
MrSpock
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Re: Warning: Cannot write to log file

Post by MrSpock »

Hello,

No, I haven't noticed any problems with the backup (yet). It seems like you are doing concurrent writes to that log file.

Johan
Dima P.
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Re: Warning: Cannot write to log file

Post by Dima P. »

Might be system related - windows can sometime throw a tons of similar events that are not supposed to be addressed somehow. If you are worried – feel free to open a support case and ask to investigate this behavior.
MrSpock
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Re: Warning: Cannot write to log file

Post by MrSpock »

Your application is obviously throwing an exception, which a developer probably would like to investigate further. Your answer is just plain guessing, which is a bit worrying actually.

Johan
Dima P.
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Re: Warning: Cannot write to log file

Post by Dima P. »

There is not much I can do without the application debug logs, right? Feel free to open a support case via Endpoint’s Control Panel > Support tab to get this investigated by support’s team and post here the case ID. Thanks
MrSpock
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Re: Warning: Cannot write to log file

Post by MrSpock »

Support case number is 01006098.

Johan
Dima P.
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Re: Warning: Cannot write to log file

Post by Dima P. »

Thanks. Asked QA team directly to take a look.
Justin
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Re: Warning: Cannot write to log file

Post by Justin »

Was this issue ever resolved? I am experiencing the same problem.
MrSpock
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Re: Warning: Cannot write to log file

Post by MrSpock »

No, it has not been resolved.

Johan
Dima P.
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Re: Warning: Cannot write to log file

Post by Dima P. »

Spoiler: We will have a minor update available soon and this issue should be fixed as soon as you install it. Stay tuned.
graben
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Re: Warning: Cannot write to log file

Post by graben »

Has this been fixed? I am also receiving these warnings on multiple machines. I am currently running version 1.1.2.119
Dima P.
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Re: Warning: Cannot write to log file

Post by Dima P. »

Hello graben,

Have you opened a support case - we might need to take a look at your logs? Thanks
MrSpock
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Re: Warning: Cannot write to log file

Post by MrSpock »

I haven't seen these warnings since the upgrade to 1.1.2.119.

Johan
graben
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Re: Warning: Cannot write to log file

Post by graben » 1 person likes this post

Yes I have opened a support case 01114065
Dima P.
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Re: Warning: Cannot write to log file

Post by Dima P. »

Thanks for submitting the case. Let’s await for support team investigation results.
cloggy
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Re: Warning: Cannot write to log file

Post by cloggy »

Version 1.1.2.119 was my first installation of VEB and I do see this error on both PC's (running this latest version). So, it obviously has not been resolved yet.
Dima P.
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Re: Warning: Cannot write to log file

Post by Dima P. »

So, it obviously has not been resolved yet.
Have you submitted the case? What are the side effects of this warning? Thanks
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