IP list is empty

[bkv]

Hello,
When I am trying to add Hyper-V host, I am getting error "Disks and volumes discovery failed Error: IP list is empty"
What does this mean?
Thanks

[veremin]

What product version you're currently at? Also, I'm wondering type of host you're trying to add (standalone, cluster or part of it, etc.) and how you're doing that. Thanks.

[skalarache]

Hello,

I have same problem with VEEAM 9 evaluation version which is installed in W08 Server R2. Do you solved it ?

Regards

[Vitaliy S.]

Please open a support case for faster troubleshooting as logs review might be required here. Once you do this, please let us know your case ID.

[Karsten_STFI]

Hi there,
I'm entering this thread as I ran into the same issue today. If there is a solution to this, I would appreciate if one could post it here? And, by the way, my case ID is 01753702

Regards,
Karsten

[Vitaliy S.]

OPs didn't post their case ID, so we cannot check for the solution. Can you please update this topic with a solution you receive from our support team?

[Karsten_STFI]

Hi all,
I might have solved the issue with the "empty IP list". In my case, I was only able to add a server to the backup infrastructure by its IP address, not with the FQDN. I found, that the DNS(A) host entry for that server was incomplete (IPv6 entry was present, but IPv4 wasn't). After adding the IPv4 entry manually, I was able to add the server to our existing Hyper-V cluster configuration in Veeam as another cluster knot, using the FQDN. I started a test backup and everything seems to be working now.
Hope this helps to others.

Regards,
Karsten