Discussions related to exporting backups to tape and backing up directly to tape.
kkuszek
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Re: v9 Insert a tape to continue mail

Post by kkuszek »

Is there any current soft or hard target around update 1?
Dima P.
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Re: v9 Insert a tape to continue mail

Post by Dima P. » 1 person likes this post

Gostev wrote:As far as Update 1 timelines, historically we released the first update in 4-6 weeks after GA, since we want to address common teething issues fast.
That's the plan.
monstermania
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Re: v9 Insert a tape to continue mail

Post by monstermania »

Dima P. wrote: 2. Expired tapes are not overwritten automatically by tape job (only tapes expired before the upgrade procedure are affected). This issue will be addressed in a private fix, followed by Update 1. As a temporary solution, mark expired media as free manually or use a custom scripting. In order to request a hotfix, please, contact support team.
@All who are affected by this issue after update to V9.
I've a 2'nd problem. After the tape job is finished the last tape won't eject from drive automatically (Into Job the option "Eject media upon job completion" ist marked!).
Have anybody the same issue!?
veremin
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Re: v9 Insert a tape to continue mail

Post by veremin »

Hi, Dirk,

Do you have a library or standalone drive?

Thanks.
veremin
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Re: v9 Insert a tape to continue mail

Post by veremin »

2. Expired tapes are not overwritten automatically by tape job (only tapes expired before the upgrade procedure are affected). This issue will be addressed in a private fix, followed by Update 1. As a temporary solution, mark expired media as free manually or use a custom scripting. In order to request a hotfix, please, contact support team.
Private fix has been created and successfully tested. Everyone experiencing the said issue, kindly, open a ticket with our support team and request the fix. Thanks.
StephanF
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Re: v9 Insert a tape to continue mail

Post by StephanF » 1 person likes this post

I can confirm this. It's a simple SQL script that you have to execute on the VEEAM database. Not that difficult. It has solved the issue for me.
monstermania
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Re: v9 Insert a tape to continue mail

Post by monstermania »

v.Eremin wrote: Do you have a library or standalone drive?
We use a tape library (Quantum Superloader 3)
veremin
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Re: v9 Insert a tape to continue mail

Post by veremin »

I can confirm this. It's a simple SQL script that you have to execute on the VEEAM database. Not that difficult. It has solved the issue for me.
Thank you for confirming that; appreciated.
We use a tape library (Quantum Superloader 3)
It's a known issue. So, kindly open a ticket with our support team and let them investigate it directly.

Thanks.
kkuszek
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Re: v9 Insert a tape to continue mail

Post by kkuszek »

good to know. I have requested the fix as well.
veremin
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Re: v9 Insert a tape to continue mail

Post by veremin »

Kindly, keep us updated on whether the fix solves the issue for you, as we're planning to incorporate it in Update 1. Thanks.
JaxIsland7575
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Re: v9 Insert a tape to continue mail

Post by JaxIsland7575 »

I have submitted a case for the fix as well, ticket #: 01737640
VMCE v9
kkuszek
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Re: v9 Insert a tape to continue mail

Post by kkuszek »

Don't hold the update inclusion in u1 for me. I requested the update but didn't get it and didn't bother to push the issue since I expected u1 to be released a month or 2 ago...
ReKoR
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Re: v9 Insert a tape to continue mail

Post by ReKoR »

Update 1 fixed the problem for me. No more annoying mails :)
veremin
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Re: v9 Insert a tape to continue mail

Post by veremin »

Glad to hear that. Anyone experiencing this issue, kindly, install Update 1 that resolves the problem. Thanks.
Fatyeung
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[MERGED] Insert a tape to continue

Post by Fatyeung »

Start at upgrade from v8 to v9 update1, Veeam was shown this warning message "insert tape to continuous" when "backup to tape" job was started. Normally, we set the retention day to 12 and insert tape everyday. It's already see the tape in media pool is already expired in console. However, it still pop up "insert tape" warning.

Now, we only mark the tape as free everyday for temporary workaround. It does not happen on previous version.

How to fix this problem?
Shestakov
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Re: v9 Insert a tape to continue mail

Post by Shestakov »

Hello Edmond,
What product version are you currently at?
Thanks!
Fatyeung
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Re: v9 Insert a tape to continue mail

Post by Fatyeung »

Just double check the version is update0, not update1. So I have upgarde to update1(9.0.0.1491) before the running last night job.

Seem problem have been solved, let monitor more few days.

Thanks!
Shestakov
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Re: v9 Insert a tape to continue mail

Post by Shestakov »

Correct, the latest build number is 9.0.0.1491. The issue was addressed there.
Let us know if the update helps in your case.
Thanks!
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