Host-based backup of VMware vSphere VMs.
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lowlander
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SQL Server Transaction Log Backup

Post by lowlander »

Hi,

any clue on this message : Error occurred while preparing SQL Server for transaction log backup Details: Platform x64 is required to use HP StoreOnce

thanks !
alanbolte
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Re: SQL Server Transaction Log Backup

Post by alanbolte »

Sounds like the log shipping server was also being used as the gateway server for accessing the repository. Is that server running 32-bit Windows?
lowlander
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Re: SQL Server Transaction Log Backup

Post by lowlander »

logshipping is indeed gateway server for a SOBR (with multiple catalyst stores). Server is running 2012R2. Tried to use a vm as logshipping server > no success. Is this a known issue with storeonce ?
alanbolte
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Re: SQL Server Transaction Log Backup

Post by alanbolte »

I'm not sure what the problem could be with 2012R2. What about the VM you're backing up, is that running a 32-bit OS?

You should consider creating a support case for this issue. If you create one, please post the case number here.
lowlander
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Re: SQL Server Transaction Log Backup

Post by lowlander »

Hi Alan,

all VM's are running Windows 2012R2. I opened a SR#01783920
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Re: SQL Server Transaction Log Backup

Post by alanbolte »

Make sure to include logs from the log shipping and gateway servers. Normally these would be included when using the export wizard.
lowlander
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Re: SQL Server Transaction Log Backup

Post by lowlander » 1 person likes this post

uploaded the logs and used export wizard :)
lowlander
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Re: SQL Server Transaction Log Backup

Post by lowlander »

We tested on a local repository on the gateway server, and this seems to work. Guess there is an issue with communication with the Catalyst repository ?
lowlander
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Re: SQL Server Transaction Log Backup

Post by lowlander » 1 person likes this post

Spoke to support yesterday, and it was a glitch on a gateway / proxy server believing this server was 32-bits instead of 64-bits. Everything works now as expected.
lowlander
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Re: SQL Server Transaction Log Backup

Post by lowlander »

And the last update :)

We tried configuring a SOBR with 5 catalyst extents, and returned back to the Original error message. My assumption SOBR with Catalyst extents is not a working for now, and we step back to Catalyst repository only.

thanks !
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Re: SQL Server Transaction Log Backup

Post by foggy »

What if you try to remove log shipping server role from this gateway server?
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