Win 10 pro issue

[petteria]

Hi, i have latest version of the client installed. Windows 10 pro os, fresh new computer.

I installed new installation of veeam and tried to make scheduled backup. Every time i do so, after saving settings, veeam client does not show any settings saved "Backup settings are not configured" (if i run backup job at the moment of saving settings, the backup is done to the server (only once, scheduled 2nd time failed), and if i try to restore individual files from backup, i get error message:
"Veeam Endpoint Backup. Culture is not supported. Parameter name: culture 3072 (0x0c00) is an invalid culture identifier."

Started the client with admin righs, reinstalled, repair installed, rebooted and made a little rain dance, nothing helps, any suggestions?

(Reporting an issue does not work from the client, Email address is not registered with Veeam, status does not change when i register the email address successfully, even after clicking the confirmation link)

[Mike Resseler]

Hi Petteri,

What culture are you using? Is that a custom culture?

Mike

[petteria]

Hi,

Thanks for response,

PS C:\Users\User> get-culture

LCID Name DisplayName
---- ---- -----------
1035 fi-FI Finnish (Finland)

Petteri

[Mike Resseler]

1035 is not a custom culture as far as I know it so that means it actually should work...

I assume you still can't log a support call so can you PM me with your email address, and I will get your email to our support group and let them contact you. If I have a bit delay, I apologize, I'm travelling today but I will do my best to get that data to the support team as soon as possible

Thanks

Mike

[Dima P.]

Hi petteria,

Do you have English culture added to your OS? If not try to add English (US) language pack without any additional modifications, reboot the OS and check again.

[petteria]

Hi,

Yes i had, windows is an English installation, i changed culture (regional) settings to en-us, no change, still same error. I added Finnish language pack and changed back to Finnish fi-FI regional settings, and same error (but in Finnish language).
Rebooted after every change.

[Dima P.]

Thanks for checking. Can I ask your email address for our support team?

[petteria]

Hi Dima, @ at pm. Thanks.

[Dima P.]

Thanks. Support team should get it touch with you soon.

[kvanelshocht]

Was there an update by support on this issue? Or should we just wait until V2.0?


Kind regards

[Dima P.]

Hi Kristof,

Unfortunately adding the English culture did not solve the issue. The solution was to reinstall the OS with English as default and then add the local culture. Hope it helps.

[Anguel]

Here is the solution:
veeam-agent-for-windows-f33/backup-conf ... ml#p248783