-
- Novice
- Posts: 6
- Liked: never
- Joined: Jul 15, 2015 3:35 pm
- Full Name: Mark N.
- Contact:
this veeam one installation cannot be updated automatically
Hello all,
we installed Veeam Availability Suite completly new in an envrionment. The Veeam B+R server has a separate SQL server for his jobs database. Now we want to update the Veeam One server to version 9.0.0.2088.But this fails with error "this veeam one installation cannot be updated automatically". Could the separate SQL server be the reason that the update fails? Did anybody face this problem? Thanks a lot in advance.
we installed Veeam Availability Suite completly new in an envrionment. The Veeam B+R server has a separate SQL server for his jobs database. Now we want to update the Veeam One server to version 9.0.0.2088.But this fails with error "this veeam one installation cannot be updated automatically". Could the separate SQL server be the reason that the update fails? Did anybody face this problem? Thanks a lot in advance.
-
- VP, Product Management
- Posts: 27377
- Liked: 2800 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
- Contact:
Re: this veeam one installation cannot be updated automatica
Hi Mark,
Our support should have a solution to this problem, please contact them directly. Your installation is just fine, separate SQL Server is fully supported.
Thanks!
Our support should have a solution to this problem, please contact them directly. Your installation is just fine, separate SQL Server is fully supported.
Thanks!
-
- VP, Product Management
- Posts: 27377
- Liked: 2800 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
- Contact:
Re: this veeam one installation cannot be updated automatica
Just to re-confirm are you updating to version 9 or to 9.5?
-
- Novice
- Posts: 6
- Liked: never
- Joined: Jul 15, 2015 3:35 pm
- Full Name: Mark N.
- Contact:
Re: this veeam one installation cannot be updated automatica
Hi Vitaliy,
thanks for your response. Ok, so I'm going to contact support. No. It's a fresh installation of Veeam v9 and now I want to update the Veeam One packages with v9.0.0.2088
Thanks
thanks for your response. Ok, so I'm going to contact support. No. It's a fresh installation of Veeam v9 and now I want to update the Veeam One packages with v9.0.0.2088
Thanks
-
- VP, Product Management
- Posts: 27377
- Liked: 2800 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
- Contact:
Re: this veeam one installation cannot be updated automatica
Ok! In this case can you please re-download the update, since we have updated the bits last night, and try again? It should address the problem you observe.
-
- Influencer
- Posts: 15
- Liked: 2 times
- Joined: Jan 12, 2016 10:15 am
- Full Name: SFBI
- Contact:
Re: this veeam one installation cannot be updated automatica
Hello Vitaliy,
I've the same issue... tested with Windows 2012 R2 and Windows 8.1
I've another ONE 9.0 and I need to setup again this version (waiting more time before update to 9.5)
I'm using free version of Veeam ONE.
Can I open a support case?
Regards
I've the same issue... tested with Windows 2012 R2 and Windows 8.1
I've another ONE 9.0 and I need to setup again this version (waiting more time before update to 9.5)
I'm using free version of Veeam ONE.
Can I open a support case?
Regards
-
- VP, Product Management
- Posts: 27377
- Liked: 2800 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
- Contact:
Re: this veeam one installation cannot be updated automatica
Yes, opening a support case for a free version can also be done. Let me know if you face any issues with that.
-
- Influencer
- Posts: 15
- Liked: 2 times
- Joined: Jan 12, 2016 10:15 am
- Full Name: SFBI
- Contact:
Re: this veeam one installation cannot be updated automatica
Thank you for reply.
At the end I have installed Veeam ONE 9.5 .. it's stable and work correctly!
Thank you again
At the end I have installed Veeam ONE 9.5 .. it's stable and work correctly!
Thank you again
-
- Influencer
- Posts: 15
- Liked: 2 times
- Joined: Jan 12, 2016 10:15 am
- Full Name: SFBI
- Contact:
[MERGED] This Veeam ONE installation cannot be updated...
Hello!
I've a VeeamONE Free (9.5.0.3201) with Windows 2012 R2 and all updates
Trying to install the "VeeamONE_9.5.0.3254_Update#1" I've received this:
How to fix it?
Regards
I've a VeeamONE Free (9.5.0.3201) with Windows 2012 R2 and all updates
Trying to install the "VeeamONE_9.5.0.3254_Update#1" I've received this:
KB2157 not solved my problem.Extracting files from the update package: This Veeam ONE installation cannot be updated automatically. Please contact Veeam customer support for assitence with manual update
How to fix it?
Regards
-
- VP, Product Management
- Posts: 27377
- Liked: 2800 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
- Contact:
Re: This Veeam ONE installation cannot be updated automatica
The only way to fix it is to contact our support team. Thanks!
-
- Novice
- Posts: 4
- Liked: never
- Joined: Feb 16, 2011 2:22 pm
- Full Name: Giulio Alè
- Contact:
Re: this veeam one installation cannot be updated automatica
I'm stiil getting mad with this.
Cannot believe I cannot install update 3 on a legit installation.
I hate losing time for such stupid things.
I did install also all of the certicates that seemed to be requirend and no use.
Why these kind of uber stupid errors just for updating 9.5 to 9.5u3 ??
Cannot believe I cannot install update 3 on a legit installation.
I hate losing time for such stupid things.
I did install also all of the certicates that seemed to be requirend and no use.
Why these kind of uber stupid errors just for updating 9.5 to 9.5u3 ??
-
- Veteran
- Posts: 7328
- Liked: 781 times
- Joined: May 21, 2014 11:03 am
- Full Name: Nikita Shestakov
- Location: Prague
- Contact:
Re: this veeam one installation cannot be updated automatica
Hello Giulio,
Could you elaborate on your issue?
Have you had troubles with Certificate step?
Thanks!
Could you elaborate on your issue?
Have you had troubles with Certificate step?
Thanks!
-
- Novice
- Posts: 4
- Liked: never
- Joined: Feb 16, 2011 2:22 pm
- Full Name: Giulio Alè
- Contact:
Re: this veeam one installation cannot be updated automatica
hello I didi follow the procedure and installed all certificates but no way.
Never been able to update update1 and 2. I'm stuck.
thanks
Never been able to update update1 and 2. I'm stuck.
thanks
-
- Veteran
- Posts: 7328
- Liked: 781 times
- Joined: May 21, 2014 11:03 am
- Full Name: Nikita Shestakov
- Location: Prague
- Contact:
Re: this veeam one installation cannot be updated automatica
It's hard to say what's the problem without detailed investigation.
Have you contacted the support team? If yes, please provide your support case number.
Thanks!
Have you contacted the support team? If yes, please provide your support case number.
Thanks!
-
- Lurker
- Posts: 1
- Liked: never
- Joined: Jan 22, 2018 9:38 am
- Full Name: Eran Hershkovitz
- Contact:
Re: this veeam one installation cannot be updated automatica
hi
there is a solution for this error ???
i try to update veeam 9.5 to update 3 and i get this error
THX
there is a solution for this error ???
i try to update veeam 9.5 to update 3 and i get this error
THX
-
- Veteran
- Posts: 7328
- Liked: 781 times
- Joined: May 21, 2014 11:03 am
- Full Name: Nikita Shestakov
- Location: Prague
- Contact:
Re: this veeam one installation cannot be updated automatica
Hi Eran and welcome to the community!
Could you provide error message and support case number if you have any.
Thanks!
Could you provide error message and support case number if you have any.
Thanks!
Who is online
Users browsing this forum: No registered users and 8 guests