Veeam Agent suddenly centrally managed

[jnz]

Hi,

I installed the Veeam Agent for Windows about half a year ago. When I try to open it now, it gives me the error "Unable to complete the action because this backup agent is centrally managed by your system administrator". This is a private PC, so there is no connection to our B&R Server at work (I've checked it at work, if it might registered itself, when I was working at home with VPN).
But there isn't my agent listed. How can I get the control back?

Best regards,
JNZ

[Dima P.]

Hello Jens.

This behavior is unexpected (if agent machine was never discovered by Veeam B&R server). Please open support case and let them check debug logs. Do not forget to share the case ID in this thread. Thank you.

[johnymachine]

Can you please post the answer, same problem here with client on free license.

[Dima P.]

Jan,

Since the case was not shared I don't have any info to share with you. If you faced the same behavior - please submit a support case and share the case IN in this thread for future reference. Thank you in advance.