Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
jnz
Lurker
Posts: 1
Liked: never
Joined: Jul 11, 2018 4:07 pm
Full Name: Jens
Contact:

Veeam Agent suddenly centrally managed

Post by jnz » Jul 11, 2018 4:11 pm

Hi,

I installed the Veeam Agent for Windows about half a year ago. When I try to open it now, it gives me the error "Unable to complete the action because this backup agent is centrally managed by your system administrator". This is a private PC, so there is no connection to our B&R Server at work (I've checked it at work, if it might registered itself, when I was working at home with VPN).
But there isn't my agent listed. How can I get the control back?

Best regards,
JNZ

Dima P.
Veeam Software
Posts: 8968
Liked: 664 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Veeam Agent suddenly centrally managed

Post by Dima P. » Jul 12, 2018 12:29 pm

Hello Jens.

This behavior is unexpected (if agent machine was never discovered by Veeam B&R server). Please open support case and let them check debug logs. Do not forget to share the case ID in this thread. Thank you.

johnymachine
Novice
Posts: 8
Liked: 1 time
Joined: Feb 02, 2018 6:39 pm
Full Name: Jan Gabriel
Contact:

Re: Veeam Agent suddenly centrally managed

Post by johnymachine » Aug 07, 2018 12:54 pm

Can you please post the answer, same problem here with client on free license.

Dima P.
Veeam Software
Posts: 8968
Liked: 664 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Veeam Agent suddenly centrally managed

Post by Dima P. » Aug 07, 2018 4:22 pm

Jan,

Since the case was not shared I don't have any info to share with you. If you faced the same behavior - please submit a support case and share the case IN in this thread for future reference. Thank you in advance.

Post Reply

Who is online

Users browsing this forum: Baidu [Spider], Bing [Bot], Exabot [Bot] and 15 guests