Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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jnz
Service Provider
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Full Name: Jens
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Veeam Agent suddenly centrally managed

Post by jnz »

Hi,

I installed the Veeam Agent for Windows about half a year ago. When I try to open it now, it gives me the error "Unable to complete the action because this backup agent is centrally managed by your system administrator". This is a private PC, so there is no connection to our B&R Server at work (I've checked it at work, if it might registered itself, when I was working at home with VPN).
But there isn't my agent listed. How can I get the control back?

Best regards,
JNZ
Dima P.
Product Manager
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Full Name: Dmitry Popov
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Re: Veeam Agent suddenly centrally managed

Post by Dima P. »

Hello Jens.

This behavior is unexpected (if agent machine was never discovered by Veeam B&R server). Please open support case and let them check debug logs. Do not forget to share the case ID in this thread. Thank you.
johnymachine
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Full Name: Jan Gabriel
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Re: Veeam Agent suddenly centrally managed

Post by johnymachine »

Can you please post the answer, same problem here with client on free license.
Dima P.
Product Manager
Posts: 14396
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Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
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Re: Veeam Agent suddenly centrally managed

Post by Dima P. »

Jan,

Since the case was not shared I don't have any info to share with you. If you faced the same behavior - please submit a support case and share the case IN in this thread for future reference. Thank you in advance.
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