Issue updating to 9.5 U3a

[benbour]

I just downloaded the new upgrade but receive a message about another version of this product is already installed.

See https://imgur.com/a/8cvts9O for snips of version, download file, and message when installing:

[benbour]

OOPS. Just navigated to 'updates' folder within ISO...eating some humble pie

[Gostev]

Glad you've found the solution! If you already have the product installed, then you don't need the ISO at all - you could just download the update itself. Thanks!

[DJCopa]

Just about to log the same issue and found this - Thanks gents - Glad it was me

[habibalby]

Thanks M8,

it seems this not documented anywhere..

Happy Veeaming

[CSG-David]

Would be nice if the upgrade instructions were a little more clearly stated somewhere. The KB article for the latest update links to instructions which don't spell this out.

[foggy]

Hi David, actually the correct instructions are here, we just need to refer to them in KB. Thanks!