Veeam Intelligent Diagnostics (VID) is a feature that automatically detects known issues in the configuration and performance of backup infrastructure.
This thread will be used for tracking VID signature updates.
Follow this link to get information on how to update VID signatures.
Veeam Intelligent Diagnostics packages are cumulative and include previously released packages.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Veeam ONE Signatures Roll-up November 2022
Download link: Signature v1.5.35
Compatibility: Veeam ONE 10a, Veeam ONE 10, Veeam ONE 9.5, Update 4a
VID446249 Backup copy job failed with "Unable to find scale-out repository extent with previous backup files"
The issue is caused by a collision that happens when the source backup job starts the backup files merging operation before the necessary files were copied by a backup copy job.
VID446281 Backup job failed to complete with "Failed to parse svga.basecapslevel"
The issue is caused by certain lines appearing in the affected VM configuration file (.vmx) after VM migration with VMware HCX.
VID446378 Backup copy jobs for HPE StoreOnce repositories failed to complete with "The INSERT statement conflicted with the FOREIGN KEY constraint"
The issue is caused by a collision appearing when two particular requests are executed simultaneously.
VID446436 Backup job failed to execute retention policy with "Full storage not found"
The issue is caused by a malfunction in the simple retention algorithm.
VID446471 Backup or replication job failed to complete with "VDS error code: 0x8004240b"
The issue is caused by a race condition that appears when a proxy server operating in the Virtual Appliance (HotAdd) mode simultaneously processes several tasks and execute the disk detach and enumeration commands at the same time for different disks.
VID446484 NAS backup chain was removed from Veeam Backup & Replication configuration
The issue is caused by a malfunction, which triggers NAS backup chain removal from configuration if the backup metadata was corrupted for any reason during the previous run.
VID446488 Offload job failed to complete with "Error: write: Broken pipe"
The issue is caused by the Veeam Data Mover component crash on the gateway server being used to offload data to object storage. Component crash, in its turn, appears when the Data Mover component unexpectedly gets stuck during the resource-consuming operations, and Veeam Backup & Replication tries to terminate the operation.
VID446589 Scale-out repository rescan failed with "WinHttpReadData: 12002: The operation timed out"
The issue is caused by a lack of retries for file download from Azure operations which are leveraged during scale-out repository rescan.
VID446594 Tape cataloging failed to complete with "The end-of-data marker was reached during an operation"
The issue is caused by the incorrect end-of-data marker which appears when the previous data writing session to the affected tape faced hardware, connection or other infrastructural issues.
VID446620 Transaction log backup job failed to complete with "Hyper-V was unable to find a virtual machine with id"
The issue happens when the affected VM was migrated to another cluster node between the transaction log backup job intervals.
Compatibility: Veeam ONE 10a, Veeam ONE 10, Veeam ONE 9.5, Update 4a
VID446249 Backup copy job failed with "Unable to find scale-out repository extent with previous backup files"
The issue is caused by a collision that happens when the source backup job starts the backup files merging operation before the necessary files were copied by a backup copy job.
VID446281 Backup job failed to complete with "Failed to parse svga.basecapslevel"
The issue is caused by certain lines appearing in the affected VM configuration file (.vmx) after VM migration with VMware HCX.
VID446378 Backup copy jobs for HPE StoreOnce repositories failed to complete with "The INSERT statement conflicted with the FOREIGN KEY constraint"
The issue is caused by a collision appearing when two particular requests are executed simultaneously.
VID446436 Backup job failed to execute retention policy with "Full storage not found"
The issue is caused by a malfunction in the simple retention algorithm.
VID446471 Backup or replication job failed to complete with "VDS error code: 0x8004240b"
The issue is caused by a race condition that appears when a proxy server operating in the Virtual Appliance (HotAdd) mode simultaneously processes several tasks and execute the disk detach and enumeration commands at the same time for different disks.
VID446484 NAS backup chain was removed from Veeam Backup & Replication configuration
The issue is caused by a malfunction, which triggers NAS backup chain removal from configuration if the backup metadata was corrupted for any reason during the previous run.
VID446488 Offload job failed to complete with "Error: write: Broken pipe"
The issue is caused by the Veeam Data Mover component crash on the gateway server being used to offload data to object storage. Component crash, in its turn, appears when the Data Mover component unexpectedly gets stuck during the resource-consuming operations, and Veeam Backup & Replication tries to terminate the operation.
VID446589 Scale-out repository rescan failed with "WinHttpReadData: 12002: The operation timed out"
The issue is caused by a lack of retries for file download from Azure operations which are leveraged during scale-out repository rescan.
VID446594 Tape cataloging failed to complete with "The end-of-data marker was reached during an operation"
The issue is caused by the incorrect end-of-data marker which appears when the previous data writing session to the affected tape faced hardware, connection or other infrastructural issues.
VID446620 Transaction log backup job failed to complete with "Hyper-V was unable to find a virtual machine with id"
The issue happens when the affected VM was migrated to another cluster node between the transaction log backup job intervals.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Veeam ONE Signatures Roll-up December 2022
Download link: Signatures v1.5.40
Compatibility: Veeam ONE 11a, Veeam ONE 11
VID457715 Backup copy job failed to complete with "Object reference not set to an instance of an object"
The issue is caused by an exception during the backup chain transformation. The exception is triggered when the affected backup copy chain contains encrypted and unencrypted files together.
VID457716 Backup to tape job failed to complete with "Failed to detect backup files"
The issue is caused by a collision that happens when the affected tape job mistakenly builds the file list to process before the source job executes its retention policy.
VID457718 Offload job failed to complete with "Storage has not been uploaded"
The issue is caused by a previous inconsistent run of the offload job which was possibly interrupted by the source job.
VID457719 Snapshot operations in backup job take unexpectedly long
The issue is caused by a suboptimal algorithm of retrieving the storage system VLUNs list, which excessively requests all VLUNs data before creating or deleting a snapshot.
Compatibility: Veeam ONE 11a, Veeam ONE 11
VID457715 Backup copy job failed to complete with "Object reference not set to an instance of an object"
The issue is caused by an exception during the backup chain transformation. The exception is triggered when the affected backup copy chain contains encrypted and unencrypted files together.
VID457716 Backup to tape job failed to complete with "Failed to detect backup files"
The issue is caused by a collision that happens when the affected tape job mistakenly builds the file list to process before the source job executes its retention policy.
VID457718 Offload job failed to complete with "Storage has not been uploaded"
The issue is caused by a previous inconsistent run of the offload job which was possibly interrupted by the source job.
VID457719 Snapshot operations in backup job take unexpectedly long
The issue is caused by a suboptimal algorithm of retrieving the storage system VLUNs list, which excessively requests all VLUNs data before creating or deleting a snapshot.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Veeam ONE Signatures Roll-up January 2023
Download link: Signatures v1.5.41
Compatibility: Veeam ONE 11a, Veeam ONE 11
VID467971 Archiving job for NAS backup files failed to complete with "The specified key does not exist"
The issue is caused by minor changes in Google XML API, which affect the multipart upload logic used in archiving jobs in Veeam Backup & Replication.
VID467996 Jobs targeted to an NFS repository may fail to complete with access or connection issues
The issue is caused by invalid handling of the NFS4ERR_BADSESSION error which leads to excessive reconnects to the NFS share.
VID467998 Log export for a file share backup job finished with "Cannot find file server for host"
The issue is caused by a malfunction in the source host search algorithm.
VID468000 NAS backup job may use invalid proxies for data processing
The issue is caused by a malfunction in the scheduler mechanism which ignores the proxy resources already assigned to the NAS job and continue assigning new resources until available.
VID468001 Offload job failed to complete with "Sequence contains more than one element"
The issue is caused by a malfunction in the procedure of updating immutability flag for the affected backup chain.
VID468003 SOBR download job failed to complete with "Storage format is not supported"
The issue is caused by compatibility issues in Veeam Data Mover service which is not able to perform rehydration operation on the files created in Veeam Backup & Replication version 9.5 (any build) or earlier.
Compatibility: Veeam ONE 11a, Veeam ONE 11
VID467971 Archiving job for NAS backup files failed to complete with "The specified key does not exist"
The issue is caused by minor changes in Google XML API, which affect the multipart upload logic used in archiving jobs in Veeam Backup & Replication.
VID467996 Jobs targeted to an NFS repository may fail to complete with access or connection issues
The issue is caused by invalid handling of the NFS4ERR_BADSESSION error which leads to excessive reconnects to the NFS share.
VID467998 Log export for a file share backup job finished with "Cannot find file server for host"
The issue is caused by a malfunction in the source host search algorithm.
VID468000 NAS backup job may use invalid proxies for data processing
The issue is caused by a malfunction in the scheduler mechanism which ignores the proxy resources already assigned to the NAS job and continue assigning new resources until available.
VID468001 Offload job failed to complete with "Sequence contains more than one element"
The issue is caused by a malfunction in the procedure of updating immutability flag for the affected backup chain.
VID468003 SOBR download job failed to complete with "Storage format is not supported"
The issue is caused by compatibility issues in Veeam Data Mover service which is not able to perform rehydration operation on the files created in Veeam Backup & Replication version 9.5 (any build) or earlier.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Re: Veeam ONE Signatures Roll-up February 2023
Download link: Signatures v1.5.46
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID477147 License revoke finished with false success
The issue is caused by a malfunction in the stored procedure responsible for the licensed instances revoke in Veeam Backup & Replication configuration database.
VID477149 Veeam Backup & Replication version 12 is generally available
It is strongly recommended that you upgrade your existing Veeam Backup & Replication installations to the latest version to get the best experience when using the product.
VID477152 CDP policy initial task run failed to complete with "The specified cluster is managed by a different backup server"
The issue is caused by a malfunction in the IO filters detection, which may consider an irrelevant (serving any other purpose) cluster filter as IO filter and, as a result, fail the checking process for this filter.
VID477153 Offload job failed to complete with "Object with version [0] is not present in index"
The issue is caused by a parallel move job processing the same backup files and creating different metadata version which leads to a collision.
VID477158 Scale-out backup repository rescan failed with "Violation of PRIMARY KEY constraint PK_Backup.Model.Points_id. Cannot insert duplicate key in object dbo.Backup.Model.Points"
The issue is caused by a malfunction in the rescan algorithm which strikes when the target repository for the problematic backup job uses per-machine backup files option and the job leverages synthetic full backup feature. Offloading such backup chains to capacity tier may result in invalid links appearing in the Veeam Backup & Replication database, which leads to the error during scale-out backup repository rescan.
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID477147 License revoke finished with false success
The issue is caused by a malfunction in the stored procedure responsible for the licensed instances revoke in Veeam Backup & Replication configuration database.
VID477149 Veeam Backup & Replication version 12 is generally available
It is strongly recommended that you upgrade your existing Veeam Backup & Replication installations to the latest version to get the best experience when using the product.
VID477152 CDP policy initial task run failed to complete with "The specified cluster is managed by a different backup server"
The issue is caused by a malfunction in the IO filters detection, which may consider an irrelevant (serving any other purpose) cluster filter as IO filter and, as a result, fail the checking process for this filter.
VID477153 Offload job failed to complete with "Object with version [0] is not present in index"
The issue is caused by a parallel move job processing the same backup files and creating different metadata version which leads to a collision.
VID477158 Scale-out backup repository rescan failed with "Violation of PRIMARY KEY constraint PK_Backup.Model.Points_id. Cannot insert duplicate key in object dbo.Backup.Model.Points"
The issue is caused by a malfunction in the rescan algorithm which strikes when the target repository for the problematic backup job uses per-machine backup files option and the job leverages synthetic full backup feature. Offloading such backup chains to capacity tier may result in invalid links appearing in the Veeam Backup & Replication database, which leads to the error during scale-out backup repository rescan.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Veeam ONE Signatures Roll-up March 2023
Download link: Signatures v1.5.49
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID487298 Expanding the "Tapes" tab leads to "Object reference not set to an instance of an object" error message
The issue is caused by a malfunction in the stored procedure responsible for extracting tape server information from the database.
VID487302 Kasten integration services didn't start due to certificate error
The issue is caused by a short date format used in some system locales, which makes the required certificate be generated with an invalid date.
VID487303 Potential issues with NetApp MetroCluster integration
The issue is caused by invalid handling of the internal NetApp MetroCluster errors in the Veeam Backup & Replication component responsible for the storage system.
VID487304 Security vulnerability CVE-2023-27532 in Veeam Backup & Replication
The issue is caused by Veeam.Backup.Service.exe malfunction which allows unauthenticated access to encrypted credentials.
VID487305 SQL server transaction log backup failed to complete with "Failed to install Log Shipping Service using connect to guest agent through VIX via GIP"
The issue is caused by a malfunction in the VM search algorithm.
VID487306 Enabling immutability option on Amazon S3 external repository finished with false success
The issue is caused by invalid handling of the exception for lack of permissions on the account used to add the affected Amazon S3 object storage to the Veeam Backup & Replication console.
VID487307 Indexing in backup job failed to complete with "Failed to index guest file system. The session is not authenticated"
The issue is caused by the erroneous closing of the cached VMware authentication session when it's still in use by the guest OS file indexing process.
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID487298 Expanding the "Tapes" tab leads to "Object reference not set to an instance of an object" error message
The issue is caused by a malfunction in the stored procedure responsible for extracting tape server information from the database.
VID487302 Kasten integration services didn't start due to certificate error
The issue is caused by a short date format used in some system locales, which makes the required certificate be generated with an invalid date.
VID487303 Potential issues with NetApp MetroCluster integration
The issue is caused by invalid handling of the internal NetApp MetroCluster errors in the Veeam Backup & Replication component responsible for the storage system.
VID487304 Security vulnerability CVE-2023-27532 in Veeam Backup & Replication
The issue is caused by Veeam.Backup.Service.exe malfunction which allows unauthenticated access to encrypted credentials.
VID487305 SQL server transaction log backup failed to complete with "Failed to install Log Shipping Service using connect to guest agent through VIX via GIP"
The issue is caused by a malfunction in the VM search algorithm.
VID487306 Enabling immutability option on Amazon S3 external repository finished with false success
The issue is caused by invalid handling of the exception for lack of permissions on the account used to add the affected Amazon S3 object storage to the Veeam Backup & Replication console.
VID487307 Indexing in backup job failed to complete with "Failed to index guest file system. The session is not authenticated"
The issue is caused by the erroneous closing of the cached VMware authentication session when it's still in use by the guest OS file indexing process.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Veeam ONE Signatures Roll-up April 2023
Download link: Signatures v1.5.53
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID501763 Backup copy job for HPE StoreOnce repositories failed to complete with "A key with the same value has already been added"
The issue is caused by invalid links in Veeam Backup & Replication configuration database.
VID501772 Backup to tape job failed to complete with "Stopped by job 'Backup_job_name' (Backup)"
The issue is caused by a malfunction in the source backup locking mechanism.
VID501789 Veeam Backup & Replication 12 Cumulative Patch P20230412 is available
It is strongly recommended that you install Cumulative Patch P20230412 on your existing Veeam Backup & Replication version 12 installations in order to get the best experience when using the product.
VID501805 Agent backup job failed to complete with "Failed to clone clustered disks"
The issue is caused by a malfunction in the cluster disks cloning algorithm.
VID501811 Backup copy job health check failed to complete with "Failed to perform backup file verification"
The issue is caused by changes in the per-machine backup algorithm implemented in Veeam Backup & Replication v12, that affected processing of the legacy periodic backup copy files located on a scale-out backup repository.
VID501819 Backup job failed to complete with "Failed to call RPC function 'PluginsHost.StoreOnceWriteFile': The remote procedure call was canceled"
The issue is caused by a malfunction in the algorithm of reconnection to the target HPE StoreOnce device which strikes in case of temporary connection issues via FC protocol.
VID501827 Backup or backup copy job failed to complete with "A file system block being referenced has already reached the maximum reference count and can't be referenced any further"
The issue is caused by a malfunction the block referencing algorithm.
VID501850 Backup to tape job failed with "Object reference not set to an instance of an object"
The issue is caused by invalid links structure in the Veeam Backup & Replication configuration database, which leads to a failure when the affected tape job builds the list of files to be copied to tape.
VID501896 Ejecting tape operation failed to complete with "Automated library not found"
The issue is caused by a malfunction in the stored procedure executed when the tape ejection command is sent.
VID501898 File share backup job failed to complete with "Failed to perform applying backup retention for restore point"
The issue is caused by a malfunction in the file share backup metadata upgrade procedure.
VID501900 Offload job got stuck with "Updating backup chain index"
The issue is caused by incorrect handling of the situations when Veeam Backup & Replication triggers the previously created transaction logs deletion from the SOBR capacity tier extent.
VID501902 SureBackup job failed to complete with "Proxy appliance VM network initialization failed"
The issue is caused by a malfunction in the virtual lab starting procedure, which mistakenly assigns an extra non-existing IP address to the proxy appliance.
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID501763 Backup copy job for HPE StoreOnce repositories failed to complete with "A key with the same value has already been added"
The issue is caused by invalid links in Veeam Backup & Replication configuration database.
VID501772 Backup to tape job failed to complete with "Stopped by job 'Backup_job_name' (Backup)"
The issue is caused by a malfunction in the source backup locking mechanism.
VID501789 Veeam Backup & Replication 12 Cumulative Patch P20230412 is available
It is strongly recommended that you install Cumulative Patch P20230412 on your existing Veeam Backup & Replication version 12 installations in order to get the best experience when using the product.
VID501805 Agent backup job failed to complete with "Failed to clone clustered disks"
The issue is caused by a malfunction in the cluster disks cloning algorithm.
VID501811 Backup copy job health check failed to complete with "Failed to perform backup file verification"
The issue is caused by changes in the per-machine backup algorithm implemented in Veeam Backup & Replication v12, that affected processing of the legacy periodic backup copy files located on a scale-out backup repository.
VID501819 Backup job failed to complete with "Failed to call RPC function 'PluginsHost.StoreOnceWriteFile': The remote procedure call was canceled"
The issue is caused by a malfunction in the algorithm of reconnection to the target HPE StoreOnce device which strikes in case of temporary connection issues via FC protocol.
VID501827 Backup or backup copy job failed to complete with "A file system block being referenced has already reached the maximum reference count and can't be referenced any further"
The issue is caused by a malfunction the block referencing algorithm.
VID501850 Backup to tape job failed with "Object reference not set to an instance of an object"
The issue is caused by invalid links structure in the Veeam Backup & Replication configuration database, which leads to a failure when the affected tape job builds the list of files to be copied to tape.
VID501896 Ejecting tape operation failed to complete with "Automated library not found"
The issue is caused by a malfunction in the stored procedure executed when the tape ejection command is sent.
VID501898 File share backup job failed to complete with "Failed to perform applying backup retention for restore point"
The issue is caused by a malfunction in the file share backup metadata upgrade procedure.
VID501900 Offload job got stuck with "Updating backup chain index"
The issue is caused by incorrect handling of the situations when Veeam Backup & Replication triggers the previously created transaction logs deletion from the SOBR capacity tier extent.
VID501902 SureBackup job failed to complete with "Proxy appliance VM network initialization failed"
The issue is caused by a malfunction in the virtual lab starting procedure, which mistakenly assigns an extra non-existing IP address to the proxy appliance.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Veeam ONE Signatures Roll-up May 2023
Download link: Signatures v1.6.2
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID516294 Backup or replica job finished with "Failed to get guest OS path for newly attached disk" warning
The issue is caused by multipath daemon enabled on the affected Linux proxy servers.
VID516352 Backup to tape job failed to complete with "Invalid ACL data"
The issue may be caused by several reasons affecting the source file share backups. Most commonly it is triggered by using special characters (e.g. <, >, &, ' etc.) in the file names on the source file share.
VID516367 File share backup failed to complete with "MD5 collision found"
The issue is caused by false positive corruption signal triggered during NAS backup retention policy execution.
VID516381 Jobs to Dell EMC Data Domain performance may be significantly decreased
The issue is caused by a malfunction in the library used for interaction with Dell EMC Data Domain storages, which leads to significant performance degradation when processing and writing backup metadata files (.VBM files).
VID516419 NAS backup or file to tape job failed to complete with "FOR XML could not serialize the data for node 'Log/Title' because it contains a character which is not allowed in XML"
The issue is caused by using special characters that are not allowed in XML in the names of files and folders to process with file share backup or backup to tape job.
VID516430 Offload job failed to complete with "Capacity tier storage index is out of sync"
The issue is caused by orphaned checkpoints on the affected capacity tier.
VID516463 Reverse incremental backup job performance may be decreased
The issue is caused by a malfunction in the Fast Clone algorithm which strikes when the affected job uses reverse incremental backup method.
VID516619 Snapshot-only job failed to complete with "Can't run command because agent is closed or has error"
The issue is caused by backup proxy selection logic change for snapshot-only jobs in version 12.
VID516631 Veeam Backup & Replication console freeze on backup export or failover operation
The issue is caused by a suboptimal SQL view used in the stored procedure triggered to initiate the backup export and failover operations.
VID516634 Veeam Backup & Replication console failed to open with "An exception occurred in the service when handling the control request"
The issue is caused by a malfunction in one of the Veeam Backup & Replication libraries.
VID516646 Potential issues with Veeam Backup & Replication configuration database on PostgreSQL 15.1 and 15.2
The issue is caused by a malfunction in the PostgreSQL library libxml2 used for processing XML files.
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID516294 Backup or replica job finished with "Failed to get guest OS path for newly attached disk" warning
The issue is caused by multipath daemon enabled on the affected Linux proxy servers.
VID516352 Backup to tape job failed to complete with "Invalid ACL data"
The issue may be caused by several reasons affecting the source file share backups. Most commonly it is triggered by using special characters (e.g. <, >, &, ' etc.) in the file names on the source file share.
VID516367 File share backup failed to complete with "MD5 collision found"
The issue is caused by false positive corruption signal triggered during NAS backup retention policy execution.
VID516381 Jobs to Dell EMC Data Domain performance may be significantly decreased
The issue is caused by a malfunction in the library used for interaction with Dell EMC Data Domain storages, which leads to significant performance degradation when processing and writing backup metadata files (.VBM files).
VID516419 NAS backup or file to tape job failed to complete with "FOR XML could not serialize the data for node 'Log/Title' because it contains a character which is not allowed in XML"
The issue is caused by using special characters that are not allowed in XML in the names of files and folders to process with file share backup or backup to tape job.
VID516430 Offload job failed to complete with "Capacity tier storage index is out of sync"
The issue is caused by orphaned checkpoints on the affected capacity tier.
VID516463 Reverse incremental backup job performance may be decreased
The issue is caused by a malfunction in the Fast Clone algorithm which strikes when the affected job uses reverse incremental backup method.
VID516619 Snapshot-only job failed to complete with "Can't run command because agent is closed or has error"
The issue is caused by backup proxy selection logic change for snapshot-only jobs in version 12.
VID516631 Veeam Backup & Replication console freeze on backup export or failover operation
The issue is caused by a suboptimal SQL view used in the stored procedure triggered to initiate the backup export and failover operations.
VID516634 Veeam Backup & Replication console failed to open with "An exception occurred in the service when handling the control request"
The issue is caused by a malfunction in one of the Veeam Backup & Replication libraries.
VID516646 Potential issues with Veeam Backup & Replication configuration database on PostgreSQL 15.1 and 15.2
The issue is caused by a malfunction in the PostgreSQL library libxml2 used for processing XML files.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Veeam ONE Signatures Roll-up June 2023
Download link: Signatures v1.6.4
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID532303 "An item with the same key has already been added" message pops up when initiating the restore procedure
The issue is caused by unexpected duplication of the database records with the affected backup data which happened during Veeam Backup & Replication upgrade to v12 procedure.
VID532304 "Parent encrypted backup not found. Please check DB" message pops up when navigating the Backups node
The issue is caused by a collision in the encryption status which usually strikes when the affected backup chain has an empty metadata file.
VID532305 Backup copy jobs for HPE StoreOnce backup repositories ignore configured backup copy window settings
The issue is caused by a malfunction in the Veeam Backup & Replication UI component in the backup copy job wizard responsible for HPE StoreOnce backup repository settings.
VID532311 NAS backup job failed to complete with "Failed to set immutability period for data blob"
The issue is caused by an inconsistent metadata file on the object storage repository which mistakenly marks one or more data blocks as corrupted.
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID532303 "An item with the same key has already been added" message pops up when initiating the restore procedure
The issue is caused by unexpected duplication of the database records with the affected backup data which happened during Veeam Backup & Replication upgrade to v12 procedure.
VID532304 "Parent encrypted backup not found. Please check DB" message pops up when navigating the Backups node
The issue is caused by a collision in the encryption status which usually strikes when the affected backup chain has an empty metadata file.
VID532305 Backup copy jobs for HPE StoreOnce backup repositories ignore configured backup copy window settings
The issue is caused by a malfunction in the Veeam Backup & Replication UI component in the backup copy job wizard responsible for HPE StoreOnce backup repository settings.
VID532311 NAS backup job failed to complete with "Failed to set immutability period for data blob"
The issue is caused by an inconsistent metadata file on the object storage repository which mistakenly marks one or more data blocks as corrupted.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Veeam ONE Signatures Roll-up July 2023
Download link: Signatures v1.6.7
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID550983 Backup copy job creates excessive GFS restore points
The issue is caused by a malfunction in the long-term retention policy retry algorithm which strikes if the backup copy job was earlier interrupted during GFS restore point creation in the active full method.
VID550987 Backup job failed to complete with "Item is locked by running session Retention job"
The issue is caused by a malfunction in the files lock release algorithm which causes freeze during background retention and leads to the subsequent backup job failure.
VID550988 Plug-in jobs to Dell EMC Data Domain and HPE StoreOnce performance may be significantly decreased
The issue is caused by changes in the Veeam Data Mover component working on the repository gateway side which starts in one instance and forces asynchronous writing commands to the target repository.
VID550990 Veeam Backup & Replication 12 Cumulative Patch P20230718 is available
It is strongly recommended that you install Cumulative Patch P20230718 on your existing Veeam Backup & Replication version 12 installations in order to get the best experience when using the product.
VID550991 Backup job failed to complete with "The credentials supplied to the package were not recognized"
The issue is caused by a malfunction in the security certificate exchange procedure.
VID550992 File to tape job silently skips files located on NTFS volumes with enabled deduplication from processing
The issue is caused by a malfunction in the file enumeration algorithm which strikes on processing volumes with deduplication enabled.
VID550993 Offload job failed to complete with "Storage does not exist. Failed to process method ArchRepo.CreateCheckpoint"
The issue is caused by a malfunction in the rescan algorithm which strikes when the latest checkpoint is inconsistent for some reason.
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID550983 Backup copy job creates excessive GFS restore points
The issue is caused by a malfunction in the long-term retention policy retry algorithm which strikes if the backup copy job was earlier interrupted during GFS restore point creation in the active full method.
VID550987 Backup job failed to complete with "Item is locked by running session Retention job"
The issue is caused by a malfunction in the files lock release algorithm which causes freeze during background retention and leads to the subsequent backup job failure.
VID550988 Plug-in jobs to Dell EMC Data Domain and HPE StoreOnce performance may be significantly decreased
The issue is caused by changes in the Veeam Data Mover component working on the repository gateway side which starts in one instance and forces asynchronous writing commands to the target repository.
VID550990 Veeam Backup & Replication 12 Cumulative Patch P20230718 is available
It is strongly recommended that you install Cumulative Patch P20230718 on your existing Veeam Backup & Replication version 12 installations in order to get the best experience when using the product.
VID550991 Backup job failed to complete with "The credentials supplied to the package were not recognized"
The issue is caused by a malfunction in the security certificate exchange procedure.
VID550992 File to tape job silently skips files located on NTFS volumes with enabled deduplication from processing
The issue is caused by a malfunction in the file enumeration algorithm which strikes on processing volumes with deduplication enabled.
VID550993 Offload job failed to complete with "Storage does not exist. Failed to process method ArchRepo.CreateCheckpoint"
The issue is caused by a malfunction in the rescan algorithm which strikes when the latest checkpoint is inconsistent for some reason.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Veeam ONE Signatures Roll-up August 2023
Download link: Signatures v1.6.8
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID563599 "Could not create unique index backups_temp_id_idx" message pops up when opening Veeam Backup & Replication console
The issue is caused by a malfunction in the index creation procedure.
VID563601 Backup job failed to complete with "Failed to create snapshot for LUN. The request could not be understood by the server. Unexpected argument"
The issue is caused by a malfunction in the algorithm of interaction with the Nimble volumes accessed over FC.
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID563599 "Could not create unique index backups_temp_id_idx" message pops up when opening Veeam Backup & Replication console
The issue is caused by a malfunction in the index creation procedure.
VID563601 Backup job failed to complete with "Failed to create snapshot for LUN. The request could not be understood by the server. Unexpected argument"
The issue is caused by a malfunction in the algorithm of interaction with the Nimble volumes accessed over FC.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Veeam ONE Signatures Roll-up September 2023
Download link: Signatures v1.6.10
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID580403 Backup copy job for HPE StoreOnce repositories failed to complete with "Violation of PRIMARY KEY constraint 'PK_Storages'"
The issue is caused by a collision in Veeam Backup & Replication configuration database which appears when data transfer between the source and target HPE StoreOnce repositories is interrupted due to network connectivity issues and the backup copy job has to be retried.
VID580404 Backup to tape job failed to complete with "Unable to allocate new synthesized storage metadata bank. Banks limit was reached"
The issue is caused by a malfunction in the component responsible for enumerating the backup files in the source object storage repository.
VID580407 Dell EMC Data Domain repository rescan procedure performance may be significantly decreased
The issue is caused by library update in the Veeam Data Mover component working on the repository gateway side.
VID580408 Jobs to Dell EMC Data Domain sporadically fail with "Nothing matched", "The user has insufficient privileges" or "Filesystem is read-only"
The issue is caused by a malfunction in the Veeam Data Mover component working on the repository gateway side.
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID580403 Backup copy job for HPE StoreOnce repositories failed to complete with "Violation of PRIMARY KEY constraint 'PK_Storages'"
The issue is caused by a collision in Veeam Backup & Replication configuration database which appears when data transfer between the source and target HPE StoreOnce repositories is interrupted due to network connectivity issues and the backup copy job has to be retried.
VID580404 Backup to tape job failed to complete with "Unable to allocate new synthesized storage metadata bank. Banks limit was reached"
The issue is caused by a malfunction in the component responsible for enumerating the backup files in the source object storage repository.
VID580407 Dell EMC Data Domain repository rescan procedure performance may be significantly decreased
The issue is caused by library update in the Veeam Data Mover component working on the repository gateway side.
VID580408 Jobs to Dell EMC Data Domain sporadically fail with "Nothing matched", "The user has insufficient privileges" or "Filesystem is read-only"
The issue is caused by a malfunction in the Veeam Data Mover component working on the repository gateway side.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Veeam ONE Signatures Roll-up October 2023
Download link: Signatures v1.6.15
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID592386 NAS backup or backup copy job failed to complete with "Unable to transfer metadata: flat metadata generation detected"
The issue is caused by race condition appearing when the affected job target repository rescan and metadata file transformation occur at the same time.
VID592420 Removing backup from capacity tier failed to complete with "Not applicable. Use DehydrateStg instead"
The issue is caused by a malfunction in the backup removal mechanism. The issue may appear after one or more VMs are removed from processing in the source job, which changes the reverse incremental backup files status in the capacity tier.
VID592451 Tape job failed to complete with "Failed to initialize full backup map creation process. More than one password have been found for backup"
The issue is caused by a collision in Veeam Backup & Replication configuration database which strikes if the affected source backup chain was created in Veeam Backup & Replication prior to version 10.
VID592490 Veeam Backup & Replication console crashed when editing backup job settings
The issue is caused by a memory leak triggered by processing multiple credentials added to Veeam Backup & Replication for guest VMs application-aware processing.
VID594971 Restore to Amazon EC2 failed to complete with "Failed to validate machine: Cannot find a suitable image for the restored machine"
The issue was caused by removal of Windows OS images from AWS. Some of the images removed were referenced by Veeam Backup & Replication to provide the restore proxy functionality during the restore process.
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID592386 NAS backup or backup copy job failed to complete with "Unable to transfer metadata: flat metadata generation detected"
The issue is caused by race condition appearing when the affected job target repository rescan and metadata file transformation occur at the same time.
VID592420 Removing backup from capacity tier failed to complete with "Not applicable. Use DehydrateStg instead"
The issue is caused by a malfunction in the backup removal mechanism. The issue may appear after one or more VMs are removed from processing in the source job, which changes the reverse incremental backup files status in the capacity tier.
VID592451 Tape job failed to complete with "Failed to initialize full backup map creation process. More than one password have been found for backup"
The issue is caused by a collision in Veeam Backup & Replication configuration database which strikes if the affected source backup chain was created in Veeam Backup & Replication prior to version 10.
VID592490 Veeam Backup & Replication console crashed when editing backup job settings
The issue is caused by a memory leak triggered by processing multiple credentials added to Veeam Backup & Replication for guest VMs application-aware processing.
VID594971 Restore to Amazon EC2 failed to complete with "Failed to validate machine: Cannot find a suitable image for the restored machine"
The issue was caused by removal of Windows OS images from AWS. Some of the images removed were referenced by Veeam Backup & Replication to provide the restore proxy functionality during the restore process.
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RomanK
- Veeam Software
- Posts: 641
- Liked: 168 times
- Joined: Nov 01, 2016 11:26 am
- Contact:
Veeam ONE Signatures Roll-up November 2023
Download link: Signatures v1.6.16
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID608316 Configuration restore failed to complete with ''There is an error in XML document''
The issue is caused by improper XML data located in the session-related table of the original Veeam Backup & Replication configuration database.
VID608325 File share backup job failed to complete with "Failed to process method {NasMaster.RemoveSourceBackupMeta}: Operation not permitted"
The issue is caused by a malfunction in retention procedure that unlocks the job XML metadata files for removal but fails to remove immutability flag from those files.
VID608329 Scale-out backup repository rescan procedure failed to complete with "Unable to import backup: a backup already exists in the configuration database"
The issue is caused by two or more identifiers of an object in backup (Index_Id) in the metadata file on capacity tier referring to the same object in the Veeam Backup & Replication configuration database.
VID608330 Scale-out backup repository rescan procedure failed to complete with "Violation of PRIMARY KEY constraint"
The issue is caused by a discrepancy between the affected backup chain metadata files and the actual backup chain.
Compatibility: Veeam ONE 12, Veeam ONE 11a, Veeam ONE 11
VID608316 Configuration restore failed to complete with ''There is an error in XML document''
The issue is caused by improper XML data located in the session-related table of the original Veeam Backup & Replication configuration database.
VID608325 File share backup job failed to complete with "Failed to process method {NasMaster.RemoveSourceBackupMeta}: Operation not permitted"
The issue is caused by a malfunction in retention procedure that unlocks the job XML metadata files for removal but fails to remove immutability flag from those files.
VID608329 Scale-out backup repository rescan procedure failed to complete with "Unable to import backup: a backup already exists in the configuration database"
The issue is caused by two or more identifiers of an object in backup (Index_Id) in the metadata file on capacity tier referring to the same object in the Veeam Backup & Replication configuration database.
VID608330 Scale-out backup repository rescan procedure failed to complete with "Violation of PRIMARY KEY constraint"
The issue is caused by a discrepancy between the affected backup chain metadata files and the actual backup chain.
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