Veeam Intelligent Diagnostics updates (archive)

[RomanK]

Veeam Intelligent Diagnostics (VID) is a feature that automatically detects known issues in the configuration and performance of backup infrastructure.
This thread will be used for tracking VID signature updates.

Follow this link to get information on how to update VID signatures.

Veeam Intelligent Diagnostics packages are cumulative and include previously released packages.

[RomanK]

Download link: Signature v1.5.35
Compatibility: Veeam ONE 10a, Veeam ONE 10, Veeam ONE 9.5, Update 4a

VID446249 Backup copy job failed with "Unable to find scale-out repository extent with previous backup files"
The issue is caused by a collision that happens when the source backup job starts the backup files merging operation before the necessary files were copied by a backup copy job.

VID446281 Backup job failed to complete with "Failed to parse svga.basecapslevel"
The issue is caused by certain lines appearing in the affected VM configuration file (.vmx) after VM migration with VMware HCX.

VID446378 Backup copy jobs for HPE StoreOnce repositories failed to complete with "The INSERT statement conflicted with the FOREIGN KEY constraint"
The issue is caused by a collision appearing when two particular requests are executed simultaneously.

VID446436 Backup job failed to execute retention policy with "Full storage not found"
The issue is caused by a malfunction in the simple retention algorithm.

VID446471 Backup or replication job failed to complete with "VDS error code: 0x8004240b"
The issue is caused by a race condition that appears when a proxy server operating in the Virtual Appliance (HotAdd) mode simultaneously processes several tasks and execute the disk detach and enumeration commands at the same time for different disks.

VID446484 NAS backup chain was removed from Veeam Backup & Replication configuration
The issue is caused by a malfunction, which triggers NAS backup chain removal from configuration if the backup metadata was corrupted for any reason during the previous run.

VID446488 Offload job failed to complete with "Error: write: Broken pipe"
The issue is caused by the Veeam Data Mover component crash on the gateway server being used to offload data to object storage. Component crash, in its turn, appears when the Data Mover component unexpectedly gets stuck during the resource-consuming operations, and Veeam Backup & Replication tries to terminate the operation.

VID446589 Scale-out repository rescan failed with "WinHttpReadData: 12002: The operation timed out"
The issue is caused by a lack of retries for file download from Azure operations which are leveraged during scale-out repository rescan.

VID446594 Tape cataloging failed to complete with "The end-of-data marker was reached during an operation"
The issue is caused by the incorrect end-of-data marker which appears when the previous data writing session to the affected tape faced hardware, connection or other infrastructural issues.

VID446620 Transaction log backup job failed to complete with "Hyper-V was unable to find a virtual machine with id"
The issue happens when the affected VM was migrated to another cluster node between the transaction log backup job intervals.

[RomanK]

Download link: Signatures v1.5.40
Compatibility: Veeam ONE 11a, Veeam ONE 11

VID457715 Backup copy job failed to complete with "Object reference not set to an instance of an object"
The issue is caused by an exception during the backup chain transformation. The exception is triggered when the affected backup copy chain contains encrypted and unencrypted files together.

VID457716 Backup to tape job failed to complete with "Failed to detect backup files"
The issue is caused by a collision that happens when the affected tape job mistakenly builds the file list to process before the source job executes its retention policy.

VID457718 Offload job failed to complete with "Storage has not been uploaded"
The issue is caused by a previous inconsistent run of the offload job which was possibly interrupted by the source job.

VID457719 Snapshot operations in backup job take unexpectedly long
The issue is caused by a suboptimal algorithm of retrieving the storage system VLUNs list, which excessively requests all VLUNs data before creating or deleting a snapshot.

[RomanK]

Download link: Signatures v1.5.41
Compatibility: Veeam ONE 11a, Veeam ONE 11

VID467971 Archiving job for NAS backup files failed to complete with "The specified key does not exist"
The issue is caused by minor changes in Google XML API, which affect the multipart upload logic used in archiving jobs in Veeam Backup & Replication.

VID467996 Jobs targeted to an NFS repository may fail to complete with access or connection issues
The issue is caused by invalid handling of the NFS4ERR_BADSESSION error which leads to excessive reconnects to the NFS share.

VID467998 Log export for a file share backup job finished with "Cannot find file server for host"
The issue is caused by a malfunction in the source host search algorithm.

VID468000 NAS backup job may use invalid proxies for data processing
The issue is caused by a malfunction in the scheduler mechanism which ignores the proxy resources already assigned to the NAS job and continue assigning new resources until available.

VID468001 Offload job failed to complete with "Sequence contains more than one element"
The issue is caused by a malfunction in the procedure of updating immutability flag for the affected backup chain.

VID468003 SOBR download job failed to complete with "Storage format is not supported"
The issue is caused by compatibility issues in Veeam Data Mover service which is not able to perform rehydration operation on the files created in Veeam Backup & Replication version 9.5 (any build) or earlier.