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jorgefavre
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Replication error

Post by jorgefavre »

A new VEEAM B&R 9.5 up4 server was installed, in three replica jobs it throws the following error:
"input string was not in a correct format" Could you give me a hand with this error
Mildur
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Re: Replication error

Post by Mildur »

Hello Jorge,
That sounds like a technical issue. Please provide a support case ID for this issue, as requested when you click New Topic. Without case number, the topic will eventually be deleted by moderators.

Please update your environment to V11 or higher. VEEAM B&R 9.5 up4 is end of life and not supported anymore. The issue may already be solved in newer versions.
Here you can find our product lifecycle: https://www.veeam.com/product-lifecycle.html

Best regards,
Fabian

PS: support can only help if you upload logs https://www.veeam.com/kb1832
Product Management Analyst @ Veeam Software
jorgefavre
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Re: Replication error

Post by jorgefavre »

Thanks Fabian.
I am new to the forum, and with veeam B&R, how can I get the ID to pass to them. and where should I upload the logs?
Gostev
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Re: Replication error

Post by Gostev » 1 person likes this post

veeam.com > Support > Open a case
jorgefavre
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Re: Replication error

Post by jorgefavre »

Thanks for the help
jorgefavre
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Re: Replication error

Post by jorgefavre »

Reviewing logs, I found the error.
Does anyone have an idea where to start to solve the problem?

[MOD]
1) Debug logs have been removed per forum rules (already shared with you once before, kindly do read them).
2) This is not a support forum for environment-specific issues, please work with our Customer Support directly.
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