-
- Novice
- Posts: 6
- Liked: never
- Joined: Jul 26, 2023 5:29 pm
- Full Name: Jorge Leandro Favre
- Contact:
Replication error
A new VEEAM B&R 9.5 up4 server was installed, in three replica jobs it throws the following error:
"input string was not in a correct format" Could you give me a hand with this error
"input string was not in a correct format" Could you give me a hand with this error
-
- Product Manager
- Posts: 8735
- Liked: 2296 times
- Joined: May 13, 2017 4:51 pm
- Full Name: Fabian K.
- Location: Switzerland
- Contact:
Re: Replication error
Hello Jorge,
That sounds like a technical issue. Please provide a support case ID for this issue, as requested when you click New Topic. Without case number, the topic will eventually be deleted by moderators.
Please update your environment to V11 or higher. VEEAM B&R 9.5 up4 is end of life and not supported anymore. The issue may already be solved in newer versions.
Here you can find our product lifecycle: https://www.veeam.com/product-lifecycle.html
Best regards,
Fabian
PS: support can only help if you upload logs https://www.veeam.com/kb1832
That sounds like a technical issue. Please provide a support case ID for this issue, as requested when you click New Topic. Without case number, the topic will eventually be deleted by moderators.
Please update your environment to V11 or higher. VEEAM B&R 9.5 up4 is end of life and not supported anymore. The issue may already be solved in newer versions.
Here you can find our product lifecycle: https://www.veeam.com/product-lifecycle.html
Best regards,
Fabian
PS: support can only help if you upload logs https://www.veeam.com/kb1832
Product Management Analyst @ Veeam Software
-
- Novice
- Posts: 6
- Liked: never
- Joined: Jul 26, 2023 5:29 pm
- Full Name: Jorge Leandro Favre
- Contact:
Re: Replication error
Thanks Fabian.
I am new to the forum, and with veeam B&R, how can I get the ID to pass to them. and where should I upload the logs?
I am new to the forum, and with veeam B&R, how can I get the ID to pass to them. and where should I upload the logs?
-
- Chief Product Officer
- Posts: 31561
- Liked: 6725 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Replication error
veeam.com > Support > Open a case
-
- Novice
- Posts: 6
- Liked: never
- Joined: Jul 26, 2023 5:29 pm
- Full Name: Jorge Leandro Favre
- Contact:
Re: Replication error
Thanks for the help
-
- Novice
- Posts: 6
- Liked: never
- Joined: Jul 26, 2023 5:29 pm
- Full Name: Jorge Leandro Favre
- Contact:
Re: Replication error
Reviewing logs, I found the error.
Does anyone have an idea where to start to solve the problem?
[MOD]
1) Debug logs have been removed per forum rules (already shared with you once before, kindly do read them).
2) This is not a support forum for environment-specific issues, please work with our Customer Support directly.
Does anyone have an idea where to start to solve the problem?
[MOD]
1) Debug logs have been removed per forum rules (already shared with you once before, kindly do read them).
2) This is not a support forum for environment-specific issues, please work with our Customer Support directly.
Who is online
Users browsing this forum: Semrush [Bot] and 114 guests