VeeamONE change E-Mail template used for sending reports

[uk1984]

We configured VeeamONE to send out reports to customers.
Currently we are testing this and would like to additionally modify/customize the E-Mail Template which is used according to our ideas.
(Like Company "Branding" and other stuff)

How can this be achieved? I hope this can be modified.

Support could not help and advised to post this here in R&D Forum.
See Case #07783613

Best Regards
Udo

[jorgedlcruz]

Hello Udo,
For the email template of Reporting, you can customize your logo that goes attached in the reports, yes:

• https://helpcenter.veeam.com/docs/one/r ... ml?ver=120

What other elements you would be interested to customize from that email report in particular?

[uk1984]

Hello Jorge,

replacing the logo within the reports that we have already done.

What we further would like to do is modify the default E-Mail Template which VeeamONE uses
Like the text and subject from the E-Mail which is sent out with the report(s).

Because that looks a bit empty and we would like to add further information there.
Like "do not reply to this email"
and "If you have questions or whatever please reach to the Backup Team or responsible person..."

Such additional information and also adding our logo and some legal information and so on...

Currently the default Mail looks too "empty" at has a bit of a "spam" charakter...

At the moment the default tremplate looks like this:
----

Veeam ONE

Report name:
Agent Backup Job and Policy History TEST
08/20/2025 13:45:15

Description:
This report provides historical information for Veeam agent backup policies and jobs.



Please see generated report in attachment.

----

Best Regards
Udo