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uk1984
Service Provider
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Full Name: Udo Kloos
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VeeamONE change E-Mail template used for sending reports

Post by uk1984 »

We configured VeeamONE to send out reports to customers.
Currently we are testing this and would like to additionally modify/customize the E-Mail Template which is used according to our ideas.
(Like Company "Branding" and other stuff)

How can this be achieved? I hope this can be modified.

Support could not help and advised to post this here in R&D Forum.
See Case #07783613

Best Regards
Udo
jorgedlcruz
Veeam Software
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Full Name: Jorge de la Cruz
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Re: VeeamONE change E-Mail template used for sending reports

Post by jorgedlcruz »

Hello Udo,
For the email template of Reporting, you can customize your logo that goes attached in the reports, yes: What other elements you would be interested to customize from that email report in particular?
Jorge de la Cruz
Senior Product Manager | Veeam ONE @ Veeam Software

@jorgedlcruz
https://www.jorgedelacruz.es / https://jorgedelacruz.uk
vExpert 2014-2025 / InfluxAce / Grafana Champion
uk1984
Service Provider
Posts: 37
Liked: 3 times
Joined: Dec 04, 2023 10:00 am
Full Name: Udo Kloos
Contact:

Re: VeeamONE change E-Mail template used for sending reports

Post by uk1984 »

Hello Jorge,

replacing the logo within the reports that we have already done.

What we further would like to do is modify the default E-Mail Template which VeeamONE uses
Like the text and subject from the E-Mail which is sent out with the report(s).

Because that looks a bit empty and we would like to add further information there.
Like "do not reply to this email"
and "If you have questions or whatever please reach to the Backup Team or responsible person..."

Such additional information and also adding our logo and some legal information and so on...

Currently the default Mail looks too "empty" at has a bit of a "spam" charakter...

At the moment the default tremplate looks like this:
----

Veeam ONE

Report name:
Agent Backup Job and Policy History TEST
08/20/2025 13:45:15

Description:
This report provides historical information for Veeam agent backup policies and jobs.



Please see generated report in attachment.

----

Best Regards
Udo
jorgedlcruz
Veeam Software
Posts: 1599
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Joined: Jul 17, 2015 6:54 pm
Full Name: Jorge de la Cruz
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Re: VeeamONE change E-Mail template used for sending reports

Post by jorgedlcruz »

Hello Udo,
This is not possible today, I have checked with Developers. We can surely add it for the future to expose these settings, but cannot say in which release will be added.

Veeam ONE Reports have local schedules, meaning you can schedule the Reports to land on a path, and use your own email pipeline (PowerShell script for example), to send the email with the attachment, as much configuration as needed, you can see some examples on how to take PDFs and send them securely using MS365 Auth: Thank you!
Jorge de la Cruz
Senior Product Manager | Veeam ONE @ Veeam Software

@jorgedlcruz
https://www.jorgedelacruz.es / https://jorgedelacruz.uk
vExpert 2014-2025 / InfluxAce / Grafana Champion
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