Stop "Resolved" Emails?

[johnlockie]

How do you configure VeeamONE to stop spamming '....has been changed to Reset/Resolved' emails? We tried to set alerts to "warning and error" only, but it continues to send these "alert resolved" messages.

In addition to that we receive a generic "summary" of resolved alerts, which we do not mind. It doesn't consolidate all the resolved errors in these emails though, very strange!

[Vitaliy S.]

Hi John,

Please navigate to Monitor Server Settings -> Alarms tab -> uncheck "Send notification when alarm metrics are back to normal". As to the summary email, then it consolidates alarms that were manually resolved only.

We are going to enhance our notification engine in the next release, stay tuned to our forums for more details!

Thanks!

[johnlockie]

Sweet thanks. That was stupid easy

The notifications tweaking could use some upgrades, but it's not bad as it is now.

[Daveyd]

Vit,

Is there a way to stop the Resolved (previous state: Warning) emails from being sent when the alert is set to "Error Only"? I do not get emails when an alarm goes into Warning state, which is to be expected since I chose Errors Only But I get a Resolved email when the aralm goes out of Warning state...which I do not want. I only want a resolved email when it goes out of Error state.

[Vitaliy S.]

Currently there is no way to do that, but let me see what we can do in the next release with these notifications.

[Vitaliy S.]

Small update - I have just received a confirmation from our dev team that your scenario will be supported in our next version!

[Daveyd]

Very cool!