V7 vCenter Plugin?

[vsenguel]

HI

Does anyone know where/how to install the vcenter web plugin?

thx
Volkan

[foggy]

Please review the Enterprise Manager user guide, the process of vSphere Web Client plug-in installation is described there in detail. Thanks.

[vsenguel]

Thank you foggy, i found it, shearched on the wrong app

I have now installed the plugin, but i got no Information on the page, after a few seconds appears a error message:

"Server error: Failed to login to Veeam Backup Enterprise Manager. Cannot resolve user SID: root@localos"


After uninstalling the plugin via the Enterprise page, i got allways the veeam page in the web Client?

???
I have not found any help in the pdf, did you know that behaviour?

thx
Volkan

[Vitaliy S.]

Hello Volkan,

Does the account you use to connect to EM have sufficient permissions on that machine? What is a root@localhost?

Thank you!

[vsenguel]

"root@localhost" is the vcenter root account. how can i give access rights to the VMware root user?

[Vitaliy S.]

Not sure it is possible, I believe you should be using a domain account to connect to EM machine/install the plug-in/log-in to the Web vSphere Client.

[nicolas.gras]

Hi,

I have same error (with Vcenter installed on Windows 2008 R2).

Cannot resolve user SID: administrateur@vcenter

Regards,

[foggy]

Nicolas, the account used to access vSphere web client and EM should be assigned one of the roles in Veeam Backup Enterprise Manager server.

[nicolas.gras]

Hi Alexander,

Thank's.
The Veeam server and the Vcenter Server are on a Workgroup (Not on a Active Directory Domain).
Is this may be the cause of the error ?
Regards,

[Vitaliy S.]

Hi Nicolas,

Yes, please join vCenter Server and your Veeam B&R server to the domain and install our plug-in one more time.

Should help!

[Marc.H]

Hi,

I have a new VCenter Appliance 5.5 running with local Postgre Database and local SSO configured. No Connection to AD.
My Veeam B&R Server is part of the Domain and I am able to install the VCenter Plugin in via the Enterprose Manager.

BUT: I do not see anything when logging into the Web client.

Regards
Marc

[Vitaliy S.]

Hi Marc,

Integration with AD is required to pull data from Backup Enterprise Manager.

Thanks!

[Marc.H]

Hi Vitaly,

does that mean VCenter Appliance is only support when connected to AD - not in the standard not AD connected mode?
If that is true - is there any plan to change that as we try to get away from AD totally.

Regards
Marc

[foggy]

Marc, the account used to log in to vSphere Client should have sufficient rights on Enterprise Manager server to retrieve data. Not sure it is currently possible without using a domain account. But we are thinking on addressing this in the next releases.

[Marc.H]

Hi Foggy,

thanks - good to hear that.

[systeembeheerder]

Hi,

installed the vcenter plugin v7 as well , and it shows up in the vsphere web client. now clicking the link and get: server error: Failed to connect to Veeam Backup Enterprise Manager.
Cannot seem to find any log or event viewer pointing me in the right direction.

[Vitaliy S.]

Hello Addy,

Does the account you're logged into the vSphere Web Client has access permissions on the Backup Enterprise Manager server?

Thank you!

[systeembeheerder]

Hi Vitaliy,

Yes, it is a domain account, it is even a domain administrator account and I have added it the role portal administrator in Enterprise manager.

Addy

[Vitaliy S.]

Ok, in this case I would suggest our support team taking a look at the debug log files. Can you please tell me your case number once you open it?

[systeembeheerder]

will do so tomorrow morning, thanks.

[systeembeheerder]

case# 00453453

[systeembeheerder]

Andrey send me a Veeam.Backup.Enterprise.RestAPIService.exe.config file, that fixed it.

[cjack03]

Andrey send me a Veeam.Backup.Enterprise.RestAPIService.exe.config file, that fixed it.

would it be possible to share this fix as I have exactly the same issue when using a domain admin account and v7 with vcenter 5.1

many thanks

[foggy]

Christopher, please open a case with technical support, they will ensure you're experiencing the same issue and provide you with the hotfix.

[cjack03]

Christopher, please open a case with technical support, they will ensure you're experiencing the same issue and provide you with the hotfix.

will do, thanks for the fast reply.