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Hasslehogg
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1 License file in multiple host error in V7 patch 1

Post by Hasslehogg »

Hi all

i have 3 V7 management servers and they are all using the same license file. I have upgraded one of them with the V7 patch 1 and restarted and now it wont start, i have tried restarting it and i get an error:-

"Method not found: Boolean Veeam.Backup.LicenseLib.CLicense.get_IsExpired()"

and the Veeam console wont open and i cant even select a different license file.

Anyone had this probelem or know a fix please?

thanks
Vitaliy S.
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Re: 1 License file in multiple host error in V7 patch 1

Post by Vitaliy S. »

Hi Michael,

Did you have a chance to contact our technical team on this? What do they say about this issue?

Thanks!
Hasslehogg
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Re: 1 License file in multiple host error in V7 patch 1

Post by Hasslehogg »

Hi Vitaliy

no i have just had this error in alst hour and posted it online on forums 1st as normally the response is quicker :o)

i will do so now

thanks
Gostev
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Re: 1 License file in multiple host error in V7 patch 1

Post by Gostev »

Michael, this is kind of issues usually mean that the patch did not install correctly. Either some file in your install is now missing, or is still of the old version. The debug logs will say for sure, which is why it is best to contact support in this case. Thanks!
Hasslehogg
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Re: 1 License file in multiple host error in V7 patch 1

Post by Hasslehogg »

Guys

support told me to rebuild and i ended up having to rebuild teh vull VM not just an uninstall/reinstall of Veeam.

take a snapshot before upgrading the patch in the future
foggy
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Re: 1 License file in multiple host error in V7 patch 1

Post by foggy »

Hasslehogg wrote:take a snapshot before upgrading the patch in the future
Good practice, indeed.

Did support come up with any idea of what was the reason of the initial failure?
Tobias_Elfstrom
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Re: 1 License file in multiple host error in V7 patch 1

Post by Tobias_Elfstrom »

Ouch, better hold off a while before updating then.
Is there anywhere where they changes in patch01 are documented? (changes in powershell objects, commandlets, behavior etc)
Gostev
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Re: 1 License file in multiple host error in V7 patch 1

Post by Gostev »

Patches bring no changes, they are all about bug fixes and small enhancements.
The complete list of changes is documented in the patch notes.
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