File Filters/Include of *.ost fails in Outlook 2016/Win10

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File Filters/Include of *.ost fails in Outlook 2016/Win10

Veeam Logoby tinkererguy » Tue Jul 25, 2017 4:48 pm

I realize there are reasons IMAP or Exchange data files from Outlook 2016 aren't backed up by default, as they can are auto-recreated after a restore, with some other things to think about described here:
https://msdn.microsoft.com/ru-ru/library/windows/desktop/aa819132(v=vs.85).aspx

But I'm trying to see if I can use the the File Filters / Include Mask instructions here:
https://www.veeam.com/blog/working-with ... sions.html
to configure my Veeam Agent for Microsoft Windows scheduled File level backup job Advanced settings to include *.pst files anyway, along with the entire Outlook data and temp subdirectory location, that you can see the contents of by copying and pasting this one line into your Windows Start, Run dialogue:
Code: Select all
%APPDATA%\..\Local\Microsoft\Outlook

If I get this inclusion to work, it's help me keep type-ahead of email addressee names and other little Outlook 2016 features working nicely even after a bare-metal restore, without having to wait hours for GBs of IMAP email to download all over again, using up some monthly bandwidth caps in the process. I've been manually copying this directory to a network share before reverting to an older backup for personal IMAP based email, and restoring it after the bare-metal OS restore (this method doesn't work as well for Exchange-connected email accounts, where it'll pull down the entire OST from the server after a restore anyway).

Back to the issue: even if Outlook is closed before a Veeam Agent backup job is started, I find that opening that completed backup up for file restore yields nothing but a tiny ~filename.ost.tmp file stub in that same C:\Users\myusername\AppData\Local\Microsoft\Outlook directory, not the actual filename.ost file(s) that I wanted backed up.

Any ideas/workarounds, or is this (undocumented?) exclusion by design?

See also:
veeam-agent-for-windows-f33/veb-and-outlook-x64-2013-2016-t41092.html
veeam-agent-for-windows-f33/feature-request-exclude-files-in-backup-mode-entire-computer-t36144.html
Paul Braren
tinkererguy
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Re: File Filters/Include of *.ost fails in Outlook 2016/Win1

Veeam Logoby Dima P. » Wed Jul 26, 2017 10:45 pm

Hi Paul,

Unfortunately we leverage the VSS rules here and Microsoft excludes ost files from VSS snapshots

Can only propose the ‘cold backup’ approach. Script outlook to shut down and zip the ost file into archive (or change it’s extension) before the backup.
Dima P.
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Re: File Filters/Include of *.ost fails in Outlook 2016/Win1

Veeam Logoby tinkererguy » Thu Jul 27, 2017 5:25 am

Ok, thank you for the clarification, Dima P.!
Paul Braren
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